Performa is revolutionizing peace officer training: creating sharper minds and safer outcomes for law enforcement and citizens. Our technology is underpinned by rigorous scientific principles and has been proven to enhance informed decision-making in high-stakes scenarios. We are assembling a squad of force-multipliers who are passionate about driving positive change in the world.
We're seeking a Lead Account Manager who excels at facilitating client success and securing long-lasting relationships.
How you'll make an impact: - Relationships: build strong customer relationships based on trust and expertise .
- Maintain account s : Utilize your industry knowledge to ensure continued partnerships .
- New business: Identify u psell/cross-sell opportunities .
- Innovation: Work closely with cross-functional teams to strategize and uncover future opportunities for product enhancement and customer success.
What you'll bring to the table: - Ability to manage and prioritize a high volume of opportunities .
- Customer-centric mindset: You're driven by the satisfaction of our customers, always striving to champion their success as much as they champion ours.
- Experience analyzing and translating business requirements into technological solutions , ensuring our software meets the evolving needs of our clients.
- C uriosity to learn about customers, products, and emerging trends.
- Expert problem-solving skills.
- Empathy and emotional intelligence.
- Technical savviness.
- Data analysis and reporting sk ills.
- Sales and negotiation skills.
Beyond the Paycheck: You will be a critical part of our core team and have a huge influence over the direction of the company.
- Growth: we support and invest in your career development
- Compensation: $90k - $120k + early-stage equity
- Benefits: full suite - medical, dental, and vision insurance, life insurance, disability insurance, 401k, and generous paid time off
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