About Airalo
Alo! Airalo is the world’s first eSIM store that helps people connect in over 200+ countries and regions across the globe. We are building the next digital service that revolutionizes the telecom industry. We are a travel-tech company and an equal-opportunity environment that values and executes diversity, inclusion, and equity. Our team is spread across 50+ countries and six continents. What glues us together is our commitment to changing the way you connect.
About you
We hope that you care deeply about the quality of your work, the intrinsic worth of tasks, and the success of your team. You are self-disciplined and do not require micromanagement in terms of your skillset and work ethic. You do your best to flourish as an individual every day while working hard to foster a collaborative team environment. You believe in the importance of being — and staying — authentic, honest, positive, and kind. You are a good interlocutor with clear and concise communication. You are able to manage multiple projects, have an analytical mind, pay keen attention to detail, and love to get your hands dirty. You are cognizant, tolerant, and welcoming of vulnerabilities and cultural differences.
About the Role
Position: Full-time / Employee
Location: Remote-first
Benefits: Health Insurance, work-from-anywhere stipend, annual wellness & learning credits, annual all-expenses-paid company retreat in a gorgeous destination & other benefits
Join our Product team as an Associate Product Researcher and play a pivotal role in shaping the future of our products through user-centered research.
As an Associate Product Researcher, you will advocate for the user, ensuring that their needs are at the forefront of our product development efforts. You will collaborate closely with product designers, product managers, and engineers across all stages of product development, from inception to launch.
Your responsibilities will include conducting in-depth research on user behaviors and motivations using various methods such as interviews, surveys, usability testing. At Airalo, we are dedicated to crafting intuitive, innovative, and visually appealing products by deeply understanding our users' needs, behaviors, and emotions. This is an exciting opportunity for growth in the dynamic field of UX research.
Responsibilities:- Plan and execute evaluative and generative user research studies
- Collaborate with cross-functional teams across Product, Engineering, Growth, Support, Network, and Partnerships
- Support data collection efforts through interviews, surveys, usability testing, and field studies
- Analyze research data to create actionable insights and contribute to reports and presentations
- Maintain research documentation and collaborate on ad hoc research projects
- Conduct market research analysis
Requirements:- Bachelor's degree in psychology, human-computer interaction, anthropology, or related field.
- We consider as relevant work experience, any of the following:
- Master's degree in UX experience, UX research, or a PhD in social sciences (psychology, anthropology, sociology, etc.), or 1-3 years of experience in a UX research or a related field (please summarize your experience in the first paragraph of your cover letter).
- Strong understanding of UX research methodologies and data analysis techniques.
- Excellent communication, collaboration, critical thinking, problem-solving, and attention to detail.
- Knowledge of UX principles, psychology, and human-computer interaction.
- Understanding of user experience principles and best practices, including usability, accessibility, and user-centered design.
- Basic knowledge of psychological principles related to human behavior, cognition, and perception, and their application in UX research.
- Familiarity with HCI concepts and theories, including user interface design, interaction design, and information architecture.
This job is a 6-month fixed-term contract with the possibility of transitioning to full-time employment
If you are interested in this position, please apply via the link.
Please note that our Product team works in the CET timezone, so candidates will need to reside in countries with the same time zone or similar to it and will need to already have permit to work in the country where they are based.
We sincerely thank all applicants in advance for submitting their interest in this opportunity. Airalo is an equal opportunity employer and values diversity, equity & inclusion. We do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are committed to providing reasonable accommodations upon request for individuals with disabilities throughout our job interview process.
