Who we are
Whatfix is a data-driven digital adoption platform (DAP) that enables organizations and users to maximize the benefits of software. Whatfix acts as an interactive overlay on top of any application to guide users with real-time guidance, self-help support, and user feedback. With product analytics and AI, Whatfix enables scalable success with technology, maximizing productivity and leveraging data-driven insights for better decision-making. The company has global offices in the US, India, the UK, and Australia and works with Fortune 500 companies worldwide. Whatfix has raised $140 million and is backed by marquee investors, including Softbank, Sequoia, Dragoneer, and Cisco Investments. "Hustle Mode ON" is the motto we live by.
About the Role
We are looking for a stellar Enterprise Account Executive with a proven track record of hunting net new enterprise accounts, from identification and opportunity sourcing to closing enterprise SaaS agreements through value selling.
Success will look like:
- As a trusted sales expert, you will consult with prospective enterprise customers across North America territory to understand their needs and deliver Whatfix's value proposition
- Manage a long and complex sales cycle from demo to negotiation and closing the deal
- Drive high engagement and demonstrate value realization & ROI of Whatfix
- Build Brand awareness in the customer community
- Leverage your network to generate & execute on pipeline
- Obtain knowledge of products and any emerging competitors
- Meet or exceed regional sales targets
- Ensure the two-way flow of relevant and timely information
- Anticipate and resolve challenges before the prospect
- Have a Customer Must Win attitude
- Collaborate cross-functionally with sales development, solutions consulting, marketing & product
- Travel 25-50%
Requirements
- 7+ years of SaaS Enterprise Sales experience, with a proven ability to hunt, negotiate, and close new business deals with Fortune 500 enterprise clients
- Outbound sales experience - cold calls, emails, events, etc. with prospective customers
- Ability and history of closing accounts with values ranging from $50,000 - $500,000+ ARR
- Strong executive presence and ability to develop executive-level (CxO) relationships and lead strategic initiatives with customers
- Have sold as a challenger in a market (to a nascent category in the Hype Cycle)
- Experience presenting and demonstrating SaaS products at industry events
- Experience in opening doors and selling to buyers from CRM, HR, Learning, and Development, Procurement, and/or IT for Software Applications in a complex sales cycle
- Obsessed with details both in research and maintaining an accurate CRM
- Strong communication, interpersonal, and relationship-building skills
- Planning-You use Account Planning and common Sales methodologies (MEDDICC) to achieve a consistent track record of over-achievement, exceeding quota, and high performance
- Intellectually curious, proactive, and self-sufficient learner, both about what you are selling and uncovering the enterprise-level problems your customers need to solve.
- Cross-cultural - you enjoy working with many types of people across multiple geographies and languages
- High energy, self-motivated, charisma, and gravitas
- You're comfortable selling at an India-owned and operated company that has a global footprint in an emerging market where you can put your mark on something early
- You love being a part of a small, dynamic regional office with an international HQ while being part of an agile organization that encourages you to learn and grow
What sets us apart from the rest
- Whatfix has been named among the top 20 B2B tech companies like Adobe, PayPal, and Cisco
- With YoY revenue growth of over 65%, we have also been recognized among the top 20 fastest-growing SaaS companies worldwide in the SaaS 1000 list
- Recognized by Forrester and Everest Group as a 'Leader' in the digital adoption space
- Listed in Deloitte Technology Fast 500™ among fastest-growing companies in North America for 2022 and 2021 and recognized as a Great Place to Work 2022-2023
- Our Customer centricity is evident from a Customer rating of 4.67 on G2 Crowd & 4.7 on Gartner Peer Insights
Perks / Benefits
- Uncapped incentives
- Equity plan
- Mac shop, work with the newest technologies
- Unlimited PTO policy
- Paid maternity/paternity leave
- Monthly cell phone stipend
- Medical, Dental, and Vision coverage (Whatfix pays 80% of the premium for individuals and their families; for the HSA, Whatfix contributes $1,000 for individuals and $2,000 for a family)
- Team and company outings
- Learning and Development benefits
This role requires working onsite at our San Jose office five days a week. The daily working hours for this role begin at 6:30 am; days will start at home, and then make your way to the office (e.g., after dropping off kids at school or after rush hour traffic). Relocation assistance is offered.The salary range for this position is 260K-300K OTE, with a split between the base and variable and an uncapped incentive plan. Compensation will be determined by factors such as level, job-related knowledge, skills, and experience.
Whatfix is an Equal Opportunity Employer and E-Verify participant. All activities must comply with our Equal Opportunity Laws, ADA, and other regulations, as appropriate.
We value diversity at our company and do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Due to our company's global nature and our hiring committee's span of different time zones, the interviews for this role will be recorded for those not in attendance to review.
