Our culture lifts you up-there is no ego in the way. Our common purpose? We all want to win for our customers. We aim to always be evolving, dynamic, and ambitious. We believe in the power of genuine connections. Each employee is a part of what makes us unique on the market: agile and dedicated.
Time Type:Regular
Job Description :About Our CompanyBreezeline is a dynamic, innovative company providing the very best Internet, TV, and Voice service to the US markets we serve. We Are 'Above And Beyonders', who consistently strive to surprise and delight our customers by doing the unexpected. We continually look for new and better ways to enrich our customers' lives through connected and memorable experiences.
As the eighth-largest cable operator in the United States, Breezeline reaches more than 1.7 million homes and businesses in 13 states with Internet, TV, Voice and fiber services. Headquartered in Quincy, MA, Breezeline is a subsidiary of Cogeco Communications Inc. (TSX:CCA).
Why Work At Breezeline?As one of the country's fast-growing Internet service providers, Breezeline offers our colleagues a vibrant workplace culture and excellent career opportunities. As a proudly diverse and inclusive organization, we believe that every person's unique individuality should be welcomed and celebrated, and their abilities and potential should be honored and recognized. It is a key part of our culture to actively promote opportunities internally to ensure that you are never static in your career with us.
Internal Values - How we actWe're proud that Breezeline is unlike any other employer in the industry. We work hard, but we never lose sight of the big picture. We understand that our colleagues are looking for more than just a great job - they want an extraordinary life - and at Breezeline, we want to make that a reality.
And here is how we do it.
Fun: We laugh a lot. It makes every day brighter, and if you don't love what you do, you're not doing it right.
Job flexibility: We think everything you do matters - at work and home.
Discounted services: We offer our customers some fantastic services, and we think you deserve to enjoy them in your home, too.
Total Rewards: Let's be honest, everyone wants to make a good salary. We offer attractive total rewards and a great culture to go along with it. We've got you and your family covered with one of the best packages in the business.
Career evolution: At Breezeline, you get more than just a job. You get all the tools you need to learn, grow, and achieve your career goals!
Cutting-edge technology: Do you have a passion for technology? Great, we do, too. At Breezeline, you will get the opportunity to manage, influence, play, create, fix, and re-shape the industry.
About The JobThe successful candidate works as a collaborative member of the sales team and takes a lead role on the technical side of the sale. Serves as a subject matter expert and is knowledgeable in design and deployment of SMART/IOT/Emerging Technologies, and managed Wi-Fi networks. Must be capable of developing and delivering advanced and complex technical presentations in simple and understandable terms. Also serves as technical and network subject matter expert for Breezeline sales team and other support organizations (construction, network, engineering, sales support, etc.). Will also evaluate acquisition and renewal opportunities, develop and recommend product and network design, and track through sales and implementation process. Acts as the regional subject matter expert for products, competitive technologies, and network options, and is the first point of contact when engaging internal stakeholders for complex RFP or bid responses. Focused on delivering a positive customer experience according to Breezeline standards and provides leadership to ensure that Breezeline solutions are comprehensive, achieve customer expectations, and meet customer business needs.
Job Responsibilities:- Works as a collaborative member of the sales team and takes a lead role on technical presentations in simple and understandable terms
- Communities sales team and other support organizations (construction, network, engineering, sales support, etc.).
- Evaluate acquisition and renewal opportunities, develop and recommend product and network design, and track through the sales and implementation process
- Provides leadership to ensure that Breezeline solutions are comprehensive, achieve customer expectations, and meet customer business needs.
- Analyze customer requirements and needs to understand how Breezeline products and services can be technically applied to meet the needs of the customer
- Translate complex technical design requirements and create and deliver sales presentations that demonstrate technical knowledge of Breezeline products and services
- As part of the sales process, plays a key role in the preparation of RFPs by designing cost-effective solutions and solving prospective configuration challenges through the standard or Individual Case Basis (ICB) process
- Set appropriate expectations and follow up with the customer on project timeline and completion
- Drive sales closure to shorten the sales cycle and ensure goals and objectives are achieved
- Collaborates with Network Engineering, Architecture Product Engineering, Systems Engineering, Service Delivery, Product Management, Product Development, HQ Sales Operations and Marketing teams to fully support the sales and implementation process.
- Serves as a technical subject matter expert on all Breezeline products, acts a mentor for fellow team members
- Design network solutions for the customer that meets their business needs.
- Consistent exercise of independent judgment and discretion in matters of significance
- Regular, consistent and punctual attendance
- Other duties and responsibilities as assigned
- Understand our Operating Principles; make them the guidelines for how you do your job
- Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services
- Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences
- Win as a team - make big things happen by working together and being open to new ideas
- Be an active part of the Net Promoter System-a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers
Requirements:- The ability to communicate with, and sell products at a technical level to a varied audience - Software Engineers, Solution Architects, Project Managers, CTOs and other similar roles.
- A demonstrable capacity to rapidly absorb and learn new technical products.
- Practical knowledge of web technologies (HTML, REST, JavaScript, SaaS, etc).
- The ability to formulate a strong articulation of the business value of our product lines.
- The ability to develop and maintain strong customer relationships to maximize sales and revenue potential.
- Excellent verbal and written communication skills, in English.
- A confident presentation style with storytelling at the forefront of your narrative.
- Excellent time management, and ability to prioritize between multiple concurrent work threads
- A good business and commercial acumen.
- Proactive self-starter who can function well under pressure and tight deadline/turnaround situations
- Knowledge of FTTH and cable network architectures.
- Skilled in wireless network architectures and designs.
- FTTH and Coaxial construction background for MDU deployments.
Education and/or Experience - Five to seven years of relevant experience in a similar/comparable role
- Bachelor's degree (or higher) in business or related areas of study and/or 3-5 years of related experience is strongly preferred.
- Ability to use personal computer and software applications including Microsoft Office (Word, Excel, and PowerPoint)
Location: Columbus, OH (Hybrid)
Available Benefits:- Competitive salary
- Medical coverage (including prescription and vision plans)
- Dental coverage
- Life Insurance (1x salary at no cost to employee)
- Long and short-term disability insurance (no cost to employee)
- Voluntary employee, spousal, and child life insurance
- Company recognized Holidays with additional Floating Holidays
- Paid Time Off (PTO) programs
- Comprehensive Flex Work Policy
- 401(k) plan eligibility (company match 50% up to 5% of eligible contributions)
- Participation in the Employee Bonus Plan
- Participation in the Cogeco Stock Purchase Plan
- Complimentary and discounted broadband services (for those in our service area)
- Tuition Reimbursement
- Headspace Membership
- Opportunities for LinkedIn Learning subscriptions for select colleagues
#LI-Hybrid
Location :Columbus, OH
Company :Breezeline
At Cogeco, we know that different backgrounds, perspectives, and beliefs can bring critical value to our business. The strength of this diversity enhances our ability to imagine, innovate, and grow as a company. So, we are committed to doing everything in our power to create a more diverse and inclusive world of belonging.
By creating a culture where all our colleagues can bring their best selves to work, we're doing our part to build a more equitable workplace and world. From professional development to personal safety, Cogeco constantly strives to create an environment that welcomes and nurtures all. We make the health and well-being of our colleagues one of our highest priorities, for we know engaged and appreciated employees equate to a better overall experience for our customers.
If you need any accommodations to apply or as part of the recruitment process, please contact us confidentially at inclusion@cogeco.com
