Job DescriptionPOSITION SUMMARYThe Solutions Engineer role is a crucial member of the Solutions Team during the early engagement phases of customer programs with large industry-leading customers and systems integrators selling into White Space. It enables systems integrators to recommend Vertiv rack-based solutions with our monitoring and IT management platforms.
RESPONSIBILITIES - Provides advanced technical sales support for IT solutions including integrated rack solutions, Smart solutions, and AI starter kits deployed in existing and new data centers.
- Provides sales staff with technical assistance and support for technical documentation and customer-facing presentations and engagements, including leading customer communications.
- Produces technical proposals, design documentation, and project proposals to support the design process and delivery to customers.
- Leads and participates in customer presentations and project delivery including oversight and contribution to costing, schedule, site logistics, and customer pricing.
- Acts as technical liaison and advocate between customers and systems integrations for Offering Management and Tech Support, collecting market requirements and voice of the customer.
- Designs solution-based projects that include internal design while incorporating third-party components to resolve end-customer solutions and products. Incorporates IT, mechanical, electrical, structural, and other engineering competencies to an end-customer deployment to support white space.
QUALIFICATIONS - 8+ years of work experience in data center monitoring and physical infrastructure for IT solutions.
- Working knowledge of IT industry end-applications to successfully deploy the support infrastructure required.
- Solid communication skills, both written and oral, to work with customers and across multiple engineering and manufacturing teams to bring architectures and concepts to product deployment.
- Self-motivated with the ability to work independently.
- Strong organizational and time management skills.
EDUCATION AND CERTIFICATIONSPHYSICAL REQUIREMENTS - No Special Physical Requirements
ENVIRONMENTAL DEMANDS - Office environment
- Frequent travel to customer locations
TRAVEL TIME REQUIRED - 40-70% depending on customer demand.
At Vertiv, we offer the stability of a global leader in a growing industry and the opportunity of a startup. We design, manufacture and service the mission-critical infrastructure technologies for vital applications in data centers, communication networks and commercial and industrial environments. With $5.0 billion in revenue, a strong customer base and global reach in nearly 70 countries, our move to establish a standalone business enables us to deliver greater value to our customers and create new opportunities for our people.
The successful candidate will embrace Vertiv's Core Principals & Behaviors to help execute our Strategic Priorities.
OUR CORE PRINCIPALS: Safety. Integrity. Respect. Teamwork. Diversity & Inclusion.
OUR STRATEGIC PRIORITIES - Customer Focus
- Operational Excellence
- High-Performance Culture
- Innovation
- Financial Strength
OUR BEHAVIORS - Own It
- Act With Urgency
- Foster a Customer-First Mindset
- Think Big and Execute
- Lead by Example
- Drive Continuous Improvement
- Learn and Seek Out Development
Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to help.join@vertivco.com
No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, O, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.
