Job Title: Senior Account Manager – Global Account Management (Nameplate) Team
Location: Birmingham (hybrid)
Career Level: CL9
14 Month Fixed Term Contract - Maternity Cover
What we do?
As Accenture, we deliver meaningful customer experiences, which is the new battleground for brands. Marketers today are expected to deliver exceptional customer experiences at the right time, with every interaction – acknowledging the individual. With accelerating complexity, delivering a cohesive brand experience remains elusive. Our Clients, especially CMO’s, are looking for expert global partners who can create, innovate, activate and scale marketing operations programs that deliver increased impact, powerful customer experiences and marketing-led growth
Role Overview:
The Senior Account Manager will work within the Global Account Management team leading campaign content creation (imagery and copy) for the DX channel (website) and driving through overall delivery of these key comms for Jaguar Land Rover, globally. You will do this whilst providing guidance and mentoring to more junior members of the team. The role works with the Project Management and Resource teams across various functions, and in-market teams involved in the development and delivery of campaigns.
Responsibilities:
- Working closely with the Account Director and Group Account Director to critique client briefs and develop strategic insights and proposals
- Guiding the creative process including briefings, reviews and approvals with a keen sense for strong creative (visual and written form)
- Managing campaigns with deep appreciation for timelines and critical paths
- Owning the client relationship for your projects keeping all stakeholders informed through verbal and written communications including Status Reports/Meetings and Contact Reports
- Preparing presentations and leading project meetings with clients
- Engaging with Project Managers, Market Leads and internal Accenture stakeholders across the business and keeping relevant parties informed
- Contributing to continued process improvement to ensure successful delivery against SLA with the client
Person Specification
Experience/Skills:
- Marketing experience is essential
- Demonstrate sound working knowledge/experience of all aspects of the marketing mix
- Innovative and strategic approach to problem-solving
- Show passion about the industry, with ability to judge client briefs and creative work against defined strategy and propositions
- An innate ability to develop strong, trusted relationships with our Clients
- Flair for multi-tasking and handling a high volume of work efficiently and accurately
- Solid analytical, problem solving and decision-making skills
- Meticulous attention to detail and exceptionally organised
- Understanding of a global account including roll-out to Markets
- Excellent presentation and verbal/written communication skills
- Proficient using Adobe software, and Office 365 including Microsoft Excel, Word and PowerPoint for Mac
- Experience with Workfront (SynOps for Marketing) beneficial but not essential
At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes 25 days’ vacation per year, private medical insurance and 3 extra days leave per year for charitable work of your choice!
Flexibility and mobility are required to deliver this role as there will be requirements to spend time onsite with our clients and partners to enable delivery of the first-class services we are known for. Please note, the work location for this role will include a mix of working remotely, onsite at a client or in an Accenture office or center.
About Accenture
We connect deep human and business insights with the power of technology to define and deliver new realities. Experiences that can make lives easier, healthier, safer, and rewarding. At Accenture, we’re reimagining business through experience.
Website: https://www.accenture.com/gb-en/services/song/marketing-transformation
Industry: Marketing & Advertising
Accenture is a global professional services company with leading capabilities in digital, marketing, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Song, Technology and Operations services — all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 674,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at accenture.com.
Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, or gender identity, or any other basis as protected by applicable law.
Equal Employment Opportunity Statement
All employment decisions shall be made without regard to age, race, creed, colour, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.
