Vertice is a rapidly expanding technology company on a mission to help businesses manage their growing spend on SaaS and cloud. Businesses are turning to Vertice to gain visibility and savings on their SaaS stack and cloud spend, taking advantage of pricing insights, trend data, smart dashboards and expert negotiators.
Founded by serial entrepreneurs, Roy and Eldar Tuvey, with a successful history of building SaaS startups, Vertice has already become one of the fastest growing vendors in the market. After achieving 7x ARR growth in 2023, the company raised a $25 million Series B in January 2024 to accelerate its worldwide expansion and invest in product innovation.
We’re well positioned to achieve our mission but we need the right people to ensure it happens. We’re looking to scale quickly but responsibly as we embark on an exciting new stage of growth. Headquartered in London, you’ll be joining a global company and working across talented cross-functional teams to drive innovation and make a significant impact.
Your role at Vertice:
The Technical Account Manager (TAM) is responsible for helping Vertice’s customers optimize their cloud costs and improve their overall cloud computing experience. The TAM trains clients in the Vertice application’s proper use to enhance the customer experience and improve satisfaction. The TAM will work closely with customers to understand their needs and goals, ensuring the customer confidently implements Vertice’s recommendations promptly and efficiently. The TAM also provides ongoing support and guidance to customers, answering questions and helping them to continuously improve their cloud cost efficiency in real-time.
Responsibilities
- Work with customers to understand their cloud computing environment and usage patterns.
- Inform and train clients in the product's proper use to enhance the customer experience and improve satisfaction.
- Identify and prioritize cloud cost optimization opportunities.
- Develop and implement customized cloud cost optimization solutions.
- Provide ongoing support and guidance to customers on cloud cost optimization best practices.
- Collaborate with leadership & internal teams, such as sales, engineering, and support, to ensure customers receive a holistic and integrated cloud cost optimization solution.
Requirements
- Bachelor's degree in computer science, information technology, or a related field.
- 3+ years of cloud computing experience, focusing on cost optimization.
- Experience with AWS and/or Google Cloud Platform is required.
- Strong technical skills, including cloud architecture, networking, and storage.
- Experience in a commercial environment.
- Excellent analytical, problem-solving, and communication skills
Desired Skills:
- Associate Architect level certification
- Experience with cloud cost optimization tools and techniques.
- Experience with cloud migration and DevOps.
- Experience with cloud security and compliance.
- Experience with managing customer relationships.
Why join Vertice?
- Be a part of a fast-growing, innovative startup that is changing the way businesses buy and sell SaaS.
- Work with passionate and talented teams that value your contributions and expertise.
- Be part of a culture that promotes a growth mindset, transparency, collaboration, understanding and diversity.
- Share in our success with equity options.
Final things to note
Vertice is an equal opportunities employer, although you must be legally able to work in the UK, and any data you provide us will be stored and disseminated in accordance with Vertice’s privacy policy.
We like to deal directly with our candidates so no agencies please!
If you aren’t sure this job applies to you, feel free to send your CV to careers@vertice.one, and we’ll be happy to take a look and see
if you could be a good fit anywhere else in our business!
