Territory Account Manager
Storm Creek is a fast-growing, Minnesota-based outdoor lifestyle brand that produces eco apparel. We operate in three channels: corporate, retail, and consumer.
Thoughtful design, incredible quality, and a world-first ethos all add up to our mission of BETTER PRODUCT FOR THE GREATER GOOD.
Our work environment is fast-paced, collaborative, and fun. We run our company on the proven Entrepreneurial Operating System (EOS) and our core values drive us daily:
Always Seek Better
Have Passion for Growth
Engage with Purpose
Think and Be Curious
Position Overview
The Territory Account Manager position is responsible for (1) delivering new account sales and growing market share with "A" primarily at the representative level (supporting the Strategic Account Executive in the execution of the strategic account plan), and (2) as well as delivering new account sales and growing market share with "B" accounts at all contact levels. This inside sales role is a critical link to our customers, independent multi-line reps, and Strategic Account Executives. Excellence in communication, efficiency in delivering information, and an entrepreneurial spirit is required.
The ideal candidate is a highly motivated self-starter with proven professional sales experience, eager to seize market opportunities. You must be aligned with our mission and core values, and ready to seek better every day.
Reports To: Director of Sales & Customer Experience
Essential Job Functions:
Optimize Sales Opportunities
Plan Efficiently and Effectively
Manage Data
Develop Relationships
Educate and Communicate
Team Player
Optimize Sales Opportunities
Achieve sales goals through targeted outreach, presentations, providing suggestions and solutions, and diligent follow up.
Continuously educate customers on Storm Creek's value proposition and products. (Account Coordinator does initial onboarding)
Act as a main point of contact for assigned customers and independent multi-line reps, providing product information, inventory, and project solutions.
Understand and utilize our tool kit to drive sales: samples, virtual presentations, etc.
Plan Efficiently and Effectively
Execute specific tactics as outlined by key account strategic plans.
Adopt monthly calling plan to create intentional weekly activity plans and direct sales efforts.
Participate alongside the Strategic Account Executive in Quarterly Business Reviews with key accounts.
Effectively utilize all the assets and tools that marketing provides to engage more frequently and effectively.
In conjunction with the Strategic Account Executive, develop and execute account-specific strategic plans designed to increase sales, market share and brand awareness.
Effectively and efficiently plan your day to prioritize and optimize account outreach and progression through the Storm Creek Sales Process.
Manage Data
Review monthly sales and inventory data where available, seeking out opportunities to create sell-thru and area specific programs.
Develop and participate in shared customer relationships.
Drive team and individual KPI metrics.
Through CRM adoption, accurately report proactive outreach, utilize progression of sales stages, create follow-up tasks, and note all relevant customer interaction.
Maintain current and clean records in CRM.
Develop Relationships
Partner with the efforts of the Strategic Account Executive to continue to build and strengthen customer relationships to grow mutually productive sales.
Develop a thorough understanding of our product and apply knowledge to create the best solutions for our customers.
Handle inbound calls/leads and convert them into sales.
Attend trade shows or customer events as needed.
Present the Storm Creek brand and products in a professional manner.
Educate and Communicate
Schedule and facilitate discovery meetings to uncover needs, present product lines, and educate current and prospective customers about Storm Creek and sustainability.
Know and understand product at an expert level and apply knowledge to create best in class solutions for customers.
Maintain solid working knowledge of Storm Creek competitive products.
Team Player
Collaborate with fellow sales colleagues, share best practices, and provide coverage in times of absence.
Strive for continuous process improvement.
Assist with other projects and duties as needed.
Team Expectations
Uphold Storm Creek values and deliver an exceptional customer experience to internal and external customers.
Actively participate in company and sales team functions, weekly LIO meetings, 1x1s, and daily huddles.
Participate in industry networking and community engagement.
Skills/Qualifications:
Bachelor's degree in business, marketing or a related area
2+ years of sales or account management experience with proven performance
Exceptional verbal and written communication skills
Strong time manager; able to multi-task
Proficient with Microsoft Office, including Excel
CRM savvy, or adept learner
Solid interpersonal skills enabling lasting customer relationships
Travel 5%
Compensation:
Storm Creek offers a competitive compensation program, allowances, and an excellent benefit package.
Market competitive
Salary + bonus
Benefits include medical, dental, vision, company-paid life insurance/LTD/STD, 401(k), paid time off, paid holidays, paid volunteer service day, merchandise credit, work life assistance program, and shared success bonus program
