Injured Workers Pharmacy is hiring an Account Manager in Columbia, South Carolina. The ideal candidate for this role is someone who builds effective relationships, solves problems quickly and efficiently, while growing the core business. The Account Manager works cross-functionally with multiple departments to help navigate our clients’ needs and expectations. This role will support both North Carolina and South Carolina and will be based out of Columbia, South Carolina.
WHAT YOU’LL DO
· Collaborate with the Territory Manager to build and maintain strong relationships with referral sources
· Provide proactive and consultative support, ensuring high retention and revenue growth within our existing client base
· Maintain contact with decision makers & office staff, focusing on the strategic nature of the relationship
· Work cross-functionally with multiple departments at the home office to ensure high levels of customer service
· Multitask, troubleshoot, and respond quickly to client needs
· Manage reporting and KPI’s (Key Performance Indicators) for region and clients
WHAT YOU’LL NEED
· Associate degree required; Bachelor’s degree preferred
· 2+ years of experience as an account manager or sales representative
· Proven capability to build and maintain strong relationships with customers
· Demonstrated self-confidence and a willingness to learn
· Solid MS Office skills (Word, Excel, Outlook)
· Ability to travel throughout, in and around North Carolina and South Carolina.
IT WOULD BE AWESOME IF YOU ALSO HAD
· Knowledge of Salesforce
· Ability to handle difficult and challenging situations including customer relations
· An eye for identifying potential issues and strong problem-solving skills
· A strong teamwork mindset with an ability to work independently
MAKE A DIFFERENCE WITH IWP
Injured Workers Pharmacy (IWP) is proud to be THE Patient Advocate Pharmacy, helping injured workers around the country access their prescription medications with ease. As a specialized workers’ compensation home delivery pharmacy, we collaborate with the legal, medical, and insurance communities to help injured workers return to a productive life. At IWP we believe in our service, but it’s the people who make it a great place to work. We value our employees and strive for a culture of teambuilding, open mindedness, and fun. If that sounds like something you’d like to be part of, we’d love to hear from you! Your compensation will include a competitive salary, generous benefits, and opportunities for growth and development.
IWP is an Equal Opportunity Employer. IWP does not discriminate on the basis of race, creed, color, religion, national origin, sex, sexual orientation, gender identity, age, physical or mental disability, or any other basis covered by appropriate law. All employment decisions are made on the basis of qualifications, merit, and business need. IWP is committed to providing reasonable accommodations for qualified individuals with physical and mental disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at We will make a determination on your request for reasonable accommodation on a case-by-case basis.
