Account Manager
Houston, TX, USA
Req #567
Thursday, October 19, 2023
About Us:
EMR is one of the world’s leading metal recycling companies with a history spanning decades. At EMR, our employees are the heart and soul of our organization. We are committed to creating a workplace that prioritizes the well-being and safety of everyone. Our company provides a supportive and inclusive community where everyone's ideas and contributions are valued. We believe in teamwork and collaboration.
Our mission is to provide our customers with efficient and reliable metal recycling services while minimizing the environmental impact of our operations. EMR recycles ten million tons of material annually, everything from beverage cans to aircraft carriers. We work with a wide variety of metals including copper, aluminum, brass, and stainless steel and can recycle it into more than 200 different types of new sustainable raw materials.
EMR offers our team a competitive salary and a comprehensive benefits package, including health insurance, retirement plans with company match, wellbeing benefits, employee assistance program and more. Join us and be a part of a team that puts people first!
Job Purpose
To be responsible for the procurement of metals by identifying, developing & securing prospective accounts and maintaining customer accounts with the ultimate goal of driving the growth and prosperity of the overall business.
Key Resposibilities
- Responsible for buying scrap metal to sustainably grow margin, volumes and ultimately market share in accordance with guidance provided by regional management.
- Requirement to learn the wide range of grades of ferrous and non-ferrous metals.
- Understanding of local, state and federal ordinances related to procurement of metals.
- Requirement to learn the operational processes of how metals are received, graded, processed and shipped and to stay up to date with future changes.
- Excellent communication with all functional departments such as safety, operations, logistics, finance, marketing with a problem-solving approach.
- Through market research, develop understanding of EMR’s position in the marketplace relative to customers and competitors including strengths and weaknesses of each.
- Responsible for staying up to speed with metal markets by absorbing available trade publications and internal price guidance and through communication with key stakeholders.
- Responsible for developing lasting relationships with all customers.
- Complete ownership of book of business and willingness to provide transparency of strategy, progress and growth through usage of CRM system, excellent verbal communication and periodic written reports.
- Identify and attend trade shows, industry conventions, local business organizations that help to promote EMR and grow the business.
- Become an ambassador for EMR with the goal of enhancing the reputation of the company at every opportunity.
- Become an expert in your marketplace.
Qualifications and Skills
- Bachelor’s degree or comparable work experience.
- Requirement to learn the fundamentals of EMR’s business within the geographic region by working in all departments with designated mentors and showing a desire to learn. Report regularly on development progress with manager. Expectation that this should be at least a 12-month process and will involve time in both the yard and office environments regardless of experience level.
- Previous experience in sales and with customer service is preferred.
- Understanding of local geographical area is preferred.
- Demonstrable experience of excellent communication and negotiation skills.
- Ability to effectively communicate with corporate personnel, customers, vendors/suppliers, and employee in all positions of seniority and responsibility.
- Proficient with IT and ability to learn EMR operating systems and software.
- Ability to interpret reporting data and trends.
- Inherent desire to learn the business and for self-development.
- Willingness to accept special projects as determined by management.
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EMR USA Metal Recycling provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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