Are you driven by Account Management, upselling and retention of customers? If you are able to hold intelligent customer conversations that inspire confidence and trust, we want to hear from you!
We are looking for our next talented Account Manager to be part of our Sales team and support us with up selling and retention of our existing customers.
You will be a critical part of a team focused on increasing adoption of the entire eloomi solution by developing the rapidly growing US market. As an Account Manager at eloomi, you will have the exciting opportunity to directly impact the growth and shape of an emerging core L&D product.
As Account Manager, you will work with an assigned account portfolio and ensure a high standard of customer satisfaction in our largest and fastest growing territories. You will own the financials of this book of business and serve as the single point of contact with your accounts for all financials including renewal, upsell, cross sell, downsell and overall revenue retention and expansion strategies.
This role is based in the United States and as Account Manager you will report to the VP Account Management.
Your responsibilities:
The ideal candidate will possess both a sales and blended customer service background that allows them to strategically engage at the Executive level as well as with HR Managers & HR Business Partners. You should also be a self-starter who is prepared to develop and execute against a fast moving territory coverage plan and consistently deliver on quarterly revenue targets.
- Drive revenue and increase market share in a defined set of accounts
- Meet or exceed monthly revenue targets
- Develop account plans and execute to plan to grow the eloomi footprint within your assigned account base
- Manage numerous accounts concurrently & strategically
- Create & articulate compelling value propositions around eloomi products & services
- Accelerate customer adoption through well-developed sales engagements and successful go-to-market strategy to achieve customer outcomes
- Maintain a robust sales pipeline in our CRM (HubSpot) and maintain our CRM tool (Totango) with up to date status on each of your accounts
- Ensure high customer satisfaction
Requirements:
- 1-2 years of full sales cycle, technology sales or equivalent business development
- Experience collaborating with cross-functional teams (Leadership, CSM, Sales, Product) to deliver a world class customer experience
- Ability to communicate at all levels within the customer organization to build long lasting relationships built on trust
- Excellent, communication, interpersonal, and customer service skills
- Analytical skills to evaluate opportunities within their assigned portfolio of accounts
- High Performance attitude and a relentless focus on meeting and exceeding quota
- BA/BS Degree or equivalent experience required
- A background working with HR Technology is a major plus
About The AM Team:
Account Management at eloomi is a team with locations across the globe who work toward the collective goal of solving challenges and innovating new ways to enable our customers to achieve their desired outcomes. We are at the forefront of an emerging HR technology that will be tomorrow's standard.
eloomi has a collaborative, professional and informal work environment with a strong inclusive culture. We believe that people should be developed based on their strengths and that passion and engagement is what drives your performance. We also believe it is important to have fun while working. Together we are strong and we bring amazing things to life by being innovative together with other smart people and rock stars.
Coaching & Career Growth: Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and development. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional and enable them to grow in their careers. As an agile organization, we aim to empower our employees with great flexibility, transparent management, and inspiring learning.
Welcome to eloomi
We are a fast-growing international software company with headquarters in Denmark and hubs in the US and UK. We have customers in +30 countries. With only 9 years behind us, we have positioned ourselves as one of the leading recognised suppliers within Learning Management and People Development.
Our journey has been nothing short of extraordinary, and now, as part of Dayforce—a global leader in HR tech—we are poised to redefine the future of workplace learning.
Ready to start an exciting journey at eloomi?
If you have questions about the position, feel free to contact Ioanna Pechlivanidou at ioanna.pechlivanidou@dayforce.com to learn more. Or drop us your application on careers.eloomi.com and you will hear from us soon!
eloomi is an equal opportunity employer, and we welcome all applicants. eloomi supports workforce diversity, and all applications will be considered equally and against the role profile regardless of color, race, nationality, ethnic origin, sex, gender, sexual orientation, marital status, disability, parental responsibilities, age, religion, or belief.
See more at: www.eloomi.com
