Vice President of Customer Success
About the Company
Innovative vacation rental revenue management software with a dynamic pricing solution
Industry
Computer Software
Type
Privately Held, VC-backed
Founded
2013
Employees
51-200
Funding
$26-$50 million
Categories
- Big Data
- Machine Learning
- Real Estate
- SaaS
- Software
- Travel
- Vacation Rental
- Information Technology & Services
- Online Travel
- Services
- Sharing Economy
- Vacation Rentals
Specialties
- vacation rentals
- revenue management
- short-term rentals
- dynamic pricing
- and airbnb pricing tool
About the Role
The Vice President of Customer Success will be responsible for leading the customer success division, spearheading strategic initiatives, as well as maximizing cross-selling and upselling opportunities.
Hiring Manager Title
Chief Executive Officer (CEO)
Travel Percent
Less than 10%
Functions
- Operations
- Account Management/Optimization
Known Requirements
- Experience in a B2B software environment required
- Deep understanding of customer success best practices required
- Strong background optimizing upsell and cross-sell opportunities required
- Proven history or driving decisions across the business required
