Job Description SummaryThe Global Account Manager, Mid-Market Sales reporting to the Senior Director of Global Sales is responsible for driving incremental top line revenue into the Sonesta family of brands, through account growth, acquisition, and development in a total account management capacity.
Job DescriptionAreas of responsibility:• Directly responsible for soliciting, qualifying, and generating new business. Identify, research, and analyze unmanaged and prospect accounts to spot the potential for growth, estimate the size of the opportunity and growth potential, and help guide personalized conversations with prospective clients - for both group and transient business.
• Demonstrate a solid knowledge of group business, sourcing tools, and group business terminology
• Demonstrate a general understanding of negotiating business travel sales contracts with corporate accounts, a general understanding of the RFP Process, with business travel sales terminology, and business travel sales reporting
• Utilize our CRM to manage customer connections and results. Document sales activity through sales-opportunity reports and call reports.
• Represent Sonesta at tradeshows and industry events to meet with unmanaged accounts and generate new business opportunities.
- Ability to manage complex accounts as well as other responsibilities determined by the Sr. Director, Global Sales.
- Evaluate and streamline business processes.
- Contract negotiation.
- Support of hotels' business and revenue needs.
- Closing business.
- Effective communication skills, with the ability to clearly and concisely express ideas verbally and in writing.
- Excellent interpersonal skills that build trust and instill confidence, as well as motivate and influence others.
- Strong problem-solving skills, including the ability to effectively address any issue in collaboration with others as appropriate; ability to proactively identify and prevent potential problems; ability to help develop problem solving skills among direct reports and other Team Members as appropriate.
- Ability to work well under pressure and effectively handle multiple, concurrent demands and appropriately prioritize responsibilities.
- Strong project management skills, including the ability to manage details through to completion and ensure project deadlines are met.
- Working knowledge of Microsoft Excel, including the ability to understand and manipulate basic spreadsheets.
Core skillset requirements:- Think globally!
- Build strong relationships.
- Focus on the customer.
- Influence decisions and actions.
- Apply professional, product or technical expertise.
- Demonstrate openness and respect for others.
- Take responsibility.
- Share information.
- Think strategically.
- Experience in building professional templates, SOP's, and Power Point Decks
Soft skillset requirements:- Gravity for sound process and business management.
- Self-discipline to operate effectively and autonomously.
- Flexibility, grace under pressure, and a sense of humor.
- Strong empathy for colleagues and skillsets of varied levels.
- Passion for re-inventing sales.
- Enthusiastic and creative leadership with the ability to inspire others and gain buy-in.
- Ability to manage multiple projects simultaneously with attention to detail and vision for prioritization.
- Demonstrated ability to identify and define issues, evaluate alternatives, and implement effective solutions.
- Exceptional verbal and written communication skills appropriately tailored to the target audience.
- Great storyteller/presenter able to articulate and convey technical concepts to a mixed audience at all levels of management.
- Go-getter who takes the initiative to get things done.
Requirements:- Minimum of 10 years of working experience in hospitality sales.
- 4-year college degree in business or hospitality management preferred.
Additional Job Information/Anticipated Pay RangeAdditional Job Information/Anticipated Pay Range
Pay Range: $80,000 to $100,000. Base pay offer may vary depending on various factors, including but not limited to job related knowledge, skills and job specific/overall experience
BenefitsSonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:
- Medical, Dental and Vision Insurance
- Health Savings Account with Company Match
- 401(k) Retirement Plan with Company Match
- Paid Vacation and Sick Days
- Sonesta Hotel Discounts
- Educational Assistance
- Paid Parental Leave
- Company Paid Life Insurance
- Company Paid Short Term and Long Term Disability Insurance
- Various Employee Perks and Discounts
Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.
