Establish contact with individuals and organizations for the purpose of arranging scheduled meetings and
developing relationships with decision-makers that will lead to commitment of referrals to customers in need of
our restoration services. Help retain existing customers and referral sources through ongoing phone and in-
person contact.
• Identify potential new customers and referral sources
• Create and maintain sales route records
• Perform sales calls resulting in scheduled meetings with target referral prospects
• Gain commitment from customers leading to referrals of those in need of restoration services
• Complete weekly and monthly sales reports in a timely manner
• Attend weekly sales meetings
• Maintain phone and in-person contact with existing customers
• Maintain customer contact database
• Make group presentations to prospect organizations (e.g. Continuing Education (CE) classes)
• Consistent, effective involvement in trade, community, and networking organizations, and participate in
networking activities and events
• Assist in the development of marketing materials
• Assist Owner/General Manager with annual marketing budget
• Entertainment spending within approved budget
• Plan sales calls, meetings, presentations, and event participation
• Communicate with managers responsible for all company functions to support planning related to
capacity and ability to effectively deliver timely quality services to customers
• Active involvement in select trade and community associations, providing access to customer prospects
and partnering contractors
• Work closely with Operations management and Project Managers to remain current on active job status
and progress in order to keep customers and referral sources updated
• Relationship Development - Effectively builds professional relationships and networks. Brings value to
referral sources and prospects and maintains appropriate level of contact.
• Integrity - Ironclad. Does not cut corners. Puts the company's interests above self. Earns trust of co-
workers and customers. Intellectually honest.
• Oral Communication - The individual speaks clearly and persuasively in positive or negative situations.
Effective in one-on-one and small group situations. Adaptable and able to think on his/her feet.
• Written Communication - Writes clear, precise, well-organized letters, proposals, and emails. The
individual edits work for spelling and grammar and is able to read and interpret written information. Uses
appropriate vocabulary and grammar.
• Planning and Organizing - Plans, organizes, and schedules his/her time in an efficient and productive
manner. Focuses on key priorities.
• Discipline and Follow-up-Demonstrates a disciplined approach to sales. Strong on follow-up and follow-
through. Leverages time effectively to obtain the best return on their efforts. Accustomed to working from
sales plans and reports.
• Dependability - The individual is consistently at work and on time, follows instructions, responds to
management direction, and solicits feedback to improve performance.
• Aggressive - Constantly on the lookout for new contacts and sales opportunities. Studies and applies
new sales techniques and technology.
• Technology - the individual uses typical communication devices to effectively speed communication and
appropriately utilizes company-approved customer contact management (CRM), standard word
processing, spreadsheet, and PowerPoint software tools to enhance efficiency and accuracy of work
performed.
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• Education and Experience
Associate degree in business, marketing, or related field with bachelor's degree preferred. Four (4) to six
(6) years of experience with relationship selling to high-level executives and entrepreneurs.
• Selling Skills
Understands and effectively applies the concepts of differentiation and adding value. Knows customer
markets, the issues and challenges they face, and can translate that information into useful selling
strategies. Builds long-term relationships that drive increased revenue and demand for services.
• Financial Reports and Documents
Understands the concepts and content of financial reports: Profit & Loss, Balance Sheet, and Cash Flow.
• Mathematical Skills
Possesses strong math skills. Able to translate information regarding a prospect's business into estimated
revenue potential. Comfortable comparing actual performance to established plan for selling activity and
revenue generation.
• Computer Skills
Demonstrates proficiency in the use of computers and computer software including enterprise systems
(Fusion) and MS Office, Word, Excel and PowerPoint.
The physical demands described below are representative of those that must be met to successfully perform the
essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to
perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit, use hands to finger, handle or
feel, reach with hands and arms, and talk or hear. The employee is frequently required to stand and walk. The
employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.
• The work of this position is predominantly carried out in an office environment, with the majority of time
being spent at customer and prospect business locations. Daily travel by car is expected.
• Noise level in the work environment is usually quiet.
If you're ready for a rewarding and exciting career, apply now and join the Rainbow Restoration team!
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