Akeneo Product Cloud is a composable solution for orchestrating, activating, and optimizing product experiences across all owned and unowned channels. With its open platform, leading PIM, add-ons, connectors, and marketplace, the Akeneo Product Cloud improves product data quality and accuracy, simplifies catalog management, and accelerates the sharing of product information across all channels and locales.
At Akeneo, our teammates are the driving force behind who we are and where we want to go as a company. We work every day to shape a first-class work environment and culture, which is rooted in our core values of Humble Hunger, Diligent Benevolence, Responsible Pioneers and Inclusive Community! Our Purple Fire isn't just a set of values; it's our unique way of igniting passion and driving excellence. Bold and fun, with a hint of the unexpected - it is the essence of who we are! We want our people to help us grow and to grow with us, and that's why we do whatever it takes to equip our employees with everything they may need to make a tangible impact on themselves, the business and the company. Let our intrepid three-headed mascot #ZiggyTheHydra welcome you into her world and join us at Akeneo! Learn more about who we are as an employer and about our Culture and Values via our Career page.
Job descriptionThe Solution Engineer, presales consultant, works to win deals in the Americas region and to contribute to the ongoing growth and improvement of our presales practice at Akeneo. This role is supported by the Americas Head of Solution Engineering.
You'll work with the Sales team on qualified sales opportunities to turn them into customers. This includes defining the best approach together with the sales team, demonstrating Akeneo's value with consultative selling using product demos, running prospect workshops, providing technical insights, and leveraging our tech partners' ecosystem joint value
More precisely, your main responsibilities will be to:
- Develop and maintain expertise in product experience management (PXM), product information management (PIM), and other Akeneo solutions.
- Conduct discovery sessions together with sales in order to build relationships with the customer by understanding their unique issues and impact while guiding them towards the solution that works best for them.
- Create and deliver solution recommendations, value-based demonstrations, with technical and business discussions in a credible and compelling manner to position yourself as a trusted advisor.
- Thrive in a client-facing environment and find simple solutions to complex problems.
- Actively support the selling efforts of the Account Executives (sales), from qualification and discovery to execution, including deal close and transition to services teams.
- Collaborate with the product team to provide feedback on new features and functionality requirements.
- Support other typical presales tasks such as collaborating with Technology and System Integrator partners, representing Akeneo at trade shows, and managing RFI and RFP responses.
QualificationsWhat would you bring?- Your strong work ethic and team player mentality.
- Your proven analytical and problem-solving skills and ability to develop the best fit solution.
- Your strong sales support skills, customer service skills, and commercial instinct, even though you're not a salesperson we are part of the sales team!
Recommended Qualifications- You have experience in presales, technical sales in a B2B SaaS or IT services company. Ideally, in the world of e-commerce, content management or master data management.
- You possess some knowledge of project management, software development or modern application architecture.
- You have developed strong personal planning and organizational skills.
Life at Akeneo Culture Diverse, cross-cultural team.
Annual All Staff gathering week, office parties, team offsites
Top-notch 8-week onboarding program for new teammates, including live presentations, online courses you can take at your own pace, and an exhaustive checklist with all the resources, calls-to-action and support contacts for a smooth integration into the company
Benefits Get the basics right with a competitive package, generous Paid Time Off (5 weeks) and complementary health insurance!
Time off⏰ Flexible working hours, hybrid home/office policy
Take the time you need to welcome a new family member with 16 weeks of maternity leave (30 days if you are the second parent)
Health & Wellness Individual and confidential coaching sessions with a mental health practitioner of your choice
Plan your retirement with ease thanks to our 401k with company matching
Equipment Best-in-class communication and collaboration tools: Slack, Notion, Google Suite, Jira, GitHub...
MacBook laptop
Personal remote allowance to maximize your home office environment
Professional Development Participation in in-house events welcoming external guests (ie. Meetups) or industry events
Group and individual training opportunities
Corporate Responsibility Employee Volunteering program: give back to the community with two days per year dedicated to supporting the charities of your choice.
Diversity & Inclusion: Akeneo provides and ensures a safe work environment for everyone, regardless of seniority, gender identity, and expression, sexual orientation, disability, mental illness, neuro(a)typicality, personal appearance, body size, race, ethnicity, age, religion, nationality, or other characteristics. Akeneo is deeply anti-racist, anti-homophobic, anti-sexist, anti-ableist, and inclusive. We create the right conditions for you to feel safe and be yourself!
Interview process- Say hi! If your application has caught our attention, you will receive an invitation to a 30-minute conversation with one of our Talent Acquisition Specialists, where you'll learn more about the role and about Akeneo.
- Meet your future manager! This 45-60 minute interview will allow you to go in more depth into what the role entails and discuss your experience and skills.
- Meet the team! Project yourself into the reality of the position and confirm our company culture fits you with one or two additional interviews with your future colleagues or stakeholders.
- Sign your offer!
At all stages of your recruitment process, our Talent Acquisition team is committed to giving you an update in a one-week time frame.
So? Is this job description all about you? Then what are you waiting for - click that Apply button so that we can meet you without further delay!
Feeling hesitant because you think you're not checking 100% of the requirements for the job, but still feel confident and motivated to grow into the position? Don't hesitate to apply anyway, or reach out to us for questions or clarifications!
Department Sales & Partnerships Role Pre-Sales Locations Boston Remote status Hybrid Remote Employment type Full-time
