Trivista is a great place to work! We are an International Truck dealer group operating in five states. We’ve collectively served our communities for over 200 years and our growth strategy, community involvement, and emphasis on customer and employee satisfaction makes us a leader in our industry.
We have a Comprehensive Benefit Package including Competitive Pay Rates, Generous 401(k) with Match, Paid Holidays, Excellent Health, Vision and Dental Insurance, Vacation & Sick Time, and Short & Long Term Disability. We support ongoing learning and development and we have strong commitment to safety. Our well-rounded and experienced management team is energized regarding our important role in the Transportation Industry!
The Idealease Account Manager is responsible for assisting company by providing exceptional customer service. Responsibilities will include acting as customer advocate and working with internal departments to ensure client needs are understood and satisfied. Additionally, the Idealease Account Manager will assist with sales, handling complaints, collecting and analyzing data and improving the overall customer experience.
ESSENTIAL JOB DUTIES: (This is a list of essential job duties but is not intended to be exhaustive. Other duties may be added or removed at management discretion. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. All duties listed may not be required at all locations.)
Acquisition of New and Add contract business.
Maintain good business relations with existing contract customers.
Achieve new, add and renewal annual sales quota to the desired gross margin requirements.
Sales and marketing of the Idealease Sales Department.
Assist the management team in preparing an Annual Business Plan along with the 90 day forecast.
Develop and implement a Lease/Dedicated Maintenance Sales and Prospecting Plan.
Develop and use a systematic approach to the Lease/Dedicated Maintenance Sales, utilizing sales tools along with customer development calls.
Maintain a Customer/Prospect Sales database.
Develop and maintain customer relationships.
Provide weekly and monthly sales reports to management on new prospects and existing proposals currently in the pipeline.
Daily interaction with all Idealease departments to ensure Contract customers are maintained to highest level of customer service.
Maintain and review Customer Evaluations on a periodic basis to ensure good customer relations.
Follow company procedures regarding all credit policies and assist on collection efforts.
Use all Idealease sales tools including the Idealease Rating System, proficient use of the ILease Program and all other sales tools offered on the Idealease Resource Center or Idealease Barrington.
Maintain current new unit delivery report and update for all forecasting purposes.
Other duties as assigned.