Company Description
Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.
When you join Visa, you join a culture of purpose and belonging – where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world – helping unlock financial access to enable the future of money movement.
Join Visa: A Network Working for Everyone.
Job Description
What's it all about?
The DevOps Engineer supports in acceleration towards a faster test and deployment rhythm to provide a stronger technology advantage and is collaborating with Software Engineering to deploy and operate the systems in the QA environment.
The DevOps Engineer is part of the Payments Product Group and reports to the Director, Engineering. The role has no direct reports.
What we expect of you, day to day
- Automates infrastructure, workflows and continuously measuring application performance
- Reduces the differences between different environments for each product
- Organizes information-sharing meetings with engineering teams about DevOps mindset and cultural change needed to embrace it
- Provides answers to developers for their concerns about infrastructure and 3rd party services
- Increases the resiliency of the product
- Provides continuously deployed and maintained environment to the developers in order to be able to catch any error in the earliest phase possible. Increasing the deployment speed and frequency
- Implements code to define how environments are built and deployed. The code should provide an abstraction for different kinds of platform-hardware. Moreover, the abstraction gives the ability to build at scale
- Attaches application-specific monitoring, auditing, backup, and compliance modules and services
- Puts operational agility, responsibility, and debts into design architectures
- Helps to secure cloud-native infrastructure spanning from development to production
- Manages release/promotions across environments (AWS/other environments) and across various levels of application environments (production/testing/development)
- System troubleshooting and problem-solving across platform and application domains
- Working side by side with the developers to understand the inner-workings of the apps and helps them to build their apps scalable and reliable
- Creating and maintaining systems documentation
- Having a strong knowledge of Linux systems internals with a good understanding of networking and protocols
- Maintains information security in the workplace and in the organization
- Acts as L3 level support for the cloud infrastructure and deployment
- Takes part in 24/7 on-call rotations to support customers on production
- Becomes a member of SaaS Service Team Experts (SSTE) whose responsibility is supporting other teams like SaaS Security Incident Manager (SSIM), SaaS Security Team (SST), and SaaS Security Analyst (SSA) by collecting required evidence from production environment for the analysis of a security incident.
- Promotes and implements DevOps as a philosophy
Performance Indicators
- Successfully manage the relationship and expectations with the client and all stakeholders
- Timely delivery of automated deployment of software releases
- Monitoring and logging application and infrastructure services
- Manage Cloud Infrastructure as code without manual interfering
- Makes sure that SaaS deployments meet their Service Level Objectives (SLOs) like availability and performance
- Makes sure that SaaS deployments are and stays compliant with relevant standards such as PCI DSS and ISO 27001
Directives
- Applicable areas of the quality management system
- Following relevant ISO procedures
This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.
Qualifications
-Public cloud provider knowledge is a big plus
-Container technologies such as Docker, Kubernetes, and Helm
-Experience with service mesh technologies such as Istio
-Experience with environment baking tools such as Cloudformation, Terraform, and Packer
-Experience in centralised log management and tools such as Fluentd, ELK stack, Graylog
-Monitoring experience for distributed systems (Monitoring across Kubernetes cluster) with tools like Prometheus and Grafana
-Administration experience with any Linux distribution
-Fluency in the mechanics of the internet, including TCP/IP, DNS, caching
-Scripting experience for automating administration workflows
Additional Information
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
