Why We Work at Dun & Bradstreet
Dun & Bradstreet unlocks the power of data through analytics, creating a better tomorrow. Each day, we are finding new ways to strengthen our award-winning culture and accelerate creativity, innovation and growth. Our 6,000+ global team members are passionate about what we do. We are dedicated to helping clients turn uncertainty into confidence, risk into opportunity and potential into prosperity. Bold and diverse thinkers are always welcome. Come join us!
In this role as an Infrastructure Engineer (IE), you will be a member of a team of technical specialists in your area of responsibilities. You will collaborate closely with your team members distributed all over D&B Europe (DBE) and with your Tech Lead and Team Manager. You will also work closely with other Infrastructure teams as well as other departments within DBE. The IE will need to be a team player, self-going and must be willing to adapt to new technologies.
The Infrastructure team is a sub pillar team of Infrastructure Operations. The IE’s are responsible for building and maintaining the day-to-day operations of the DBE Infrastructure environment. The IE is taking care of the incidents connected to the DBE Infrastructure environment (datacenters, hardware, software, servers, AD/DNS, backups and the supporting tools and processes).
The IE will spend most of their time working with Infrastructure related tasks, projects and incidents. The responsibilities will not only be on a local level but on a group level. The IE needs to have good analytical and problem-solving skills.
Some travel may be required as the team supports the entire DBE Infrastructure environment, but it is not mandatory, this is something that can be decided together with the team manager. This role requires flexible working hours as the IE will need to work during evenings and weekends, as we are not allowed to make some changes during working hours (to avoid affecting our customers).
The IE must be fluent in English.
Daily Tasks:
- Daily routines
- Daily stand-ups
- Monitoring
- Documentation
- Knowledge sharing
- Automation
- Manage and monitor all the installed systems and infrastructure
- Install, configure, test and maintain operating systems
- Proactively ensure the highest levels of systems and infrastructure availability
- Maintain the backup and redundancy strategies
Incident and Problem Management:
- Provide 2nd and 3rd level of support
- Liaise with vendors and other IT personnel for problem resolution
- Solve incidents and problems
- Troubleshoot the issues that are reported regarding our Infrastructure environments
- Being customer friendly to our internal and external customers
- Register incidents and problems
Security Management:
- Assist with security patching
- Assist with security tasks
- Assist with audits and questionnaires
- Assist in security projects and initiatives
Project Management:
- Being part of group projects
- Being self-going with the projects tasks
Requirements:
- Advanced degree in Computer Science/Information Technology/Engineering or similar related discipline
- A minimum of 3 years related experience
- Work experience in installing, configuring and troubleshooting Ubuntu or Linux/UNIX based environments, as well as experience in system engineering and concept development in those environments
- In-depth knowledge of Ubuntu/Linux administration and architecture
- Knowledge in Apache2 and Nginx
- Basic knowledge in MongoDB
- Experience in system engineering as well as building up and maintaining rock solid and high-performance IT infrastructure
- Strong scripting skills in Python
- Experience in handling VMs with VMWare/VCenter
- Experience in Veeam backup
- Experience with monitoring systems
- Basic networking knowledge (OSI network layers, TCP/IP, logs, network structures and technology)
- Experience in working with virtual teams (spread all over Europe) and being part of large projects
- Good analytical and problem-solving skills
- Being a team player and self-going
- Be willing to adapt to new technologies and have the interest of investigating new technologies and solutions
- Fluent in English
- Open for travel
- Open for flexible working hours (evening work and service weekend work)
Nice to have:
- BS/MS degree in Computer Science, Engineering, or a related subject
- Certificates in GCUX/LPI or similar certification
- Knowledge about antivirus, backups, patch management
- Knowledge in Linux database management systems (MariaDB/Oracle/PostgreSQL)
- Cloud and docker experience, preferably in AWS and Azure
- Have a security interest
- Being quality-oriented
- Being curious and flexible
- Experience of working with on call
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