Director, Pre-Sales Solution Engineering (Infrastructure / Enterprise Services)
If you have experience designing large digital transformation and innovative solutions across Digital Workplace and Infrastructure, we want to hear from you! We are looking for a Solution Engineering Director to join our Pre-Sales team - this is an individual contributor role, yet very strategic in nature. If you enjoy staying up to date on what's trending in the market, presenting and selling value to customers and bringing innovative solutions to clients, this is the right career opportunity for you!
What will you do?
In this role, you'll act as a key member of the organization and will work closely with Stefanini's Business Development Managers in pre-sales and pre-sales support, opportunity identification, solution definition, and solution positioning as well as with the operations team to ensure that what is sold is delivered.
The ideal candidate will have the ability to communicate with all levels of an organization - both internally and externally - in order to understand and articulate complex business and technical problems and their solutions, overcome objections and explain the compelling benefits of employing our solutions. Strong storytelling and value proposition will be a critical skill needed in this role to be successful.
Additional responsibilities:
Investigate and qualify the technical and business needs of prospective clients and existing customers.
Position responses to questions and answers from RFP's and RFI's.
Develop solutions and value propositions using Stefanini's solution capabilities to identified customer needs.
Present Stefanini's technical capabilities and solutions to prospective clients and customers.
Support the development of proposals, quotes and presentations and provide technical input as needed.
Storytelling and presentation of proposed solutions to prospective clients and/or customers.
Take joint ownership of assigned accounts with Business Development Managers.
Engage with members of the Sales team and other functions (e.g., Delivery, Finance, etc.) where appropriate to provide advice to meet specific client requirements.
Assist in the development of other members of the team and Sales teams via training and coaching.
Develop and maintain a comprehensive understanding of the industry trends and Stefanini's systems, procedures, and services.
Develop the tools, methods, and requirements to accurately assess risk, value, and architectural direction of opportunities within expertise.
Create technical and services solutions that are market competitive as well as addressing specific client needs.
Identify & design innovative options to ensure differentiation against the competition.
Develop the transformative storyboard translating client's journey from Current Mode of Operation through Future Mode of Operation in alignment with the client's business objectives.
What do you need to succeed?
Bachelor's degree desired with Technology Focus
15+ years of solution consulting experience in the infrastructure delivery area (Digital Workplace & Infrastructure, Modern Enterprise Services, Cloud Enablement, Hybrid Infrastructure, etc.).
15+ years of work experience in the pre-sales & solution area specifically with regional and complex $50M+ large global solutions.
Strong communication and presentation skills, with the ability to tailor dialog to Executive level audiences.
Demonstrated experience in developing and designing successful solutions with ability to solution sell, using consultative approach with customers and ability to articulate technical concepts using simple business language for the non-technical audience.
Energy, dynamism, teamwork, pro-activity, flexibility with focus on results.
Flexibility, creativity, and resilience to work with several parallel activities and tight deadlines.
Self-starter with strong analytical, problem solving, decision making, and negotiating skills.
Team player with ability to work and lead in a highly cross-functional environment.
Growth mindset - proven experience to continuously learn and adapt.
Proven ability to communicate with all levels of an organization - both internally and externally.
Highly organized with strong attention to detail.
Advanced Excel, Word, PowerPoint, and Visio skills.
PMP, ISO20K, ITIL certifications or ITIL design process experience a plus.
Design thinking experience is a plus.
Who we are
For 30+ years, Stefanini has been helping midsize, large and global enterprises increase the efficiency of their IT operations while also helping them leverage information technology to empower their businesses. Our offers include efficient, cost-reducing and effective services (IT Infrastructure Outsourcing, End-User Computing Outsourcing, Application Managed Services, and Mainframe Modernization). With robust offerings aligned with market trends such as automation, cloud, Internet of Things (IoT) and user experience (UX), the company has been recognized with several awards in the area of innovation. Today, the company has a broad portfolio of solutions that combine innovative consulting, cyber security, marketing, mobility, personalized campaigns and artificial intelligence services for traditional solutions such as service desk, field service and outsourcing (BPO). We have over 30,000 employees across 77 offices in 41 countries across the Americas, Europe, Africa, Australia, and Asia.
What you'll get
Work with brilliant minds, often within a global capacity.
Comprehensive Benefits package that includes 401(k), paid time off, tuition reimbursement, medical, dental and vision insurance, and much more.
Opportunity to participate in professional development eLearning programs within the Stefanini University, and other virtual trainings as well.
Why we're different
Brazilian and privately owned company.
Agility, flexibility, and innovation are in our DNA.
Flat organizational structure which enables faster communication and decision making.
Open floor plan environment where collaboration is highly encouraged!
Take a look for yourself
Here's one of our own, Spencer Gracias, CEO for NA/APAC, talking about Stefanini's 35th anniversary and celebrating our biggest asset: our talent! https://www.youtube.com/watch?v=_NhLwu7oYH8
