At NICE, we don’t limit our challenges. We challenge our limits. Constantly. We’re relentless. We’re ambitious. And we make an impact. Our NICErs bring their A game and spend each day turning it into an A+. And if you’re like us, we can offer you the kind of challenge that will light a fire within you.
QA Engineer
Location: Cochabamba, Bolivia.
The QA Engineer is responsible for evaluating the overall quality of our products by developing
test plans to validate product functionality and performance. As an integral contributor
to our Agile development teams the QA Engineer designs and executes manual test cases to ensure the highest level of quality and timely deliveries to the NICE CXOne platform.
Throughout the project lifecycle this individual will clearly outline the current state of the product
and project by communicating any and all risks to the team. Ultimately, this engineer is experienced enough to drive defect discovery.
As a QA Engineer a typical day might include the following:
- Be passionate about quality and driven to accomplish the company’s goals.
- Execute a complete test strategy for assigned products and features including verification of functional, performance, security and scalability requirements
- Execute test plans and test cases based on business requirements and functional specifications.
- Communicate QA results, risks and project status to the team as well as other stake holders
- Follow and execute on team-specified “done” criteria for testing features
- Follow the testing life cycle to ensure test planning, execution, and reporting are effective, agile, and coordinated
- Participate actively in the scrum ceremonies.
- Analyze testing results to enhance future test plans and scenarios. (Including metrics and benchmarks to gauge improvement)
- Continuous improvement of regression tests
- Create QA tasks and monitor individual burn-downs to ensure completion
- Identify log, track and report bugs
- Participate actively in the scrum ceremonies
The basic knowledge and experience for the QA roles are:
- BS in Computer Science, or equivalent work experience
- Knowledge of QA practices and policies
- 2+ years of experience in software testing and quality assurance
- Experience with testing tools
- Experience writing SQL statements
- Experience testing web & API services
- Understanding of the following types of testing: Functional, Usability, Load, Stress, Negative, E2E, smoke, Integration, Data validation, Performance, Regression and Automated testing
- Possess organizational and time management skills
- Possess communication & decision-making skills
Bonus experience:
- Ability to work independently and self-manage projects
- Programming or scripting experience
- Automated testing experience
- DevOps experience
- CI/CD experience
- Cloud experience, AWS preferred
- Experience with contact server technologies
About NICE
NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NICE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.
Known as an innovation powerhouse that excels in AI, cloud and digital, NICE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.
NICE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.
