At NICE, we don’t limit our challenges. We challenge our limits. Constantly. We’re relentless. We’re ambitious. And we make an impact. Our NICErs bring their A game and spend each day turning it into an A+. And if you’re like us, we can offer you the kind of challenge that will light a fire within you.
Software Engineer - ClearView Report Analyst
Location: Cochabamba, Bolivia.
The ClearView Report Analyst designs, develops, tests and maintains the NICE CXone ClearView reports. Key responsibilities include all tiers of the NICE CXOne technology, including (but not limited to) design and development of NICE CXOne products and features, unit testing, code reviews, resolving defects encountered during the QA cycle, supporting the production environment, and assisting other developers in a team environment utilizing agile development processes.
As a ClearView Report Analyst a typical day might include the following:
- Work as a member of an agile team to enhance and improve Report Design through the ClearView tool.
- Design and present projects to improve current process and overall platform.
- Code and test projects.
- Manage time effectively working on one or more concurrent projects.
- Deliver high-quality software on time.
- Attend meetings and training as required.
- Works with ClearView analysts and product management for the successful completion of a project.
- Mentor interns and new hires
To land this gig you'll need:
- Bachelor’s degree in Computer Science, Business Information Systems or related field or equivalent work experience is required.
- Experience in end to end implementation of Business Intelligence (BI) projects, especially in
- Experience with Data Analysis.
- Experience with non-relational Data Bases (Mongo DB)
- Experience with SQL queries.
- Experience with Data Reporting.
- Excellent communication skills
- Excellent problem-solving skills
- Working knowledge of unit testing
- Working knowledge of user stories or use cases
- Team Player
- Desire to work in a fast-paced environment
Bonus Experience:
- Experience with AWS (Kinesis Streams, Buckets, Alarms)
- Experience with ClearView tool.
- Experience with Snowflake.
- Experience with Relational Data Bases (Microsoft SQL Server)
- Experience with Data Warehouse, ETL’s, Store Procedures.
- Experience with Jira
- Experience with/knowledge of agile development process
- Experience with call centers
About NICE
NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NICE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.
Known as an innovation powerhouse that excels in AI, cloud and digital, NICE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.
NICE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.
