Position Title: Sales/Account Engineer
Location : Farmington Hills, MI
Company Information:
We are a Tier 1and 2 international automotive suppliers with global offices and production site in eight countries. We are a leader in the development and manufacture of engineered automotive exhaust components. Also, SJM, together with its subsidiary MH Technologies, recently developed Zleaktube technology for use in electric motor housings, converters, inverters, E-Battery package and more. This technology allows SJM to build one-piece assemblies that avoid leakage issue and reduce cost.
Our success is a value-based combination of constant innovation, high quality, strong customer associations, quick response, efficiency, a high degree of teamwork, and competitive cost structure. We are looking for a unique individual who possesses the proper blend of intelligence, motivation, experience, persistence, professionalism, integrity and personality to join the North American Office Team.
Position:
Account (Sales and program management) manager
Position Summary:
This position is responsible for understanding our products and planning, organizing, directing and controlling company resources to help
ensure the successful completion of specific automotive applications on time, within budget and to the satisfaction of the customer. This person will work closely with the International Business and Product Development Teams in our headquarters on the development. Serves customers by identifying their needs, engineering adaptations of products, equipment and services.
Major Duties & Responsibilities:
• Identifies current and future customer business requirements by establishing personal rapport with potential and actual customers and other persons in a position to understand business requirements. Provides product and engineering information by answering questions and requests.
• Create new business opportunities, business contacts developed, work under the direction of the Sales Manager and President to strengthen these relationships in an effort to gain future business.
• Establishes new accounts and services accounts by identifying potential customers, planning and organizing sales call schedule.
• Prepares cost estimates by studying blueprints, plans, and related customer documents, consulting with engineers.
• Follow up and provide feedback to Sales Manager and President. Review competitiveness with the customer on recently completed quotations.
• Determines improvements by analyzing cost-benefit ratios of equipment, supplies, or service applications in customer environment; engineering or proposing changes in equipment, processes, or use of materials or services.
• Gains customer acceptance by explaining or demonstrating cost reductions and operations improvements.
• Prepares sales engineering reports by collecting, analyzing, and summarizing sales information and engineering and application trends.
• Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
Establish and maintain a working relationship with the customer’s product engineering and purchasing staffs by performing timely visits and/or maintaining periodic phone correspondence.
Prepares and maintains customer visit reports and sales records.
Report sales activities (prospects, projections, strategies, program status, etc) to Sales Manager and President.
Evaluate product performance improvements or cost reduction possibilities and implement or manage appropriate action(s).
Collect and analyze competitive information
Qualifications:
Bachelor’s degree in business or technical discipline
Ability to travel locally, out-of-state, and internationally to customer sites and intra-company locations.
Knowledge/experience in automotive program management.
Knowledge/experience in automotive program sales.
Problem Solving, Selling to Customer Needs and Presentation Skills
Strong written and verbal communication skills
Computer skills (Microsoft Office)
Ability to be a self-starter
Ability to work in multi-cultural environment.
Strong technical knowledge of product and process
4 or more years automotive related experience and/or training
Desirable:
Multilingual (Spanish preferred)
Automotive component development process knowledge/experience
OEM Sales experience
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