Technology Operations Support Analyst

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Salary: Competitive Plus Benefits Location: Holborn Store Support Centre and Home, London, EC1N 2HT Contract type: Fixed-Term Assignment Business area: Sainsbury's Tech Closing date: 04 October 2024 Requisition ID: 261378

We’d all like amazing work to do, and real work-life balance. That’s waiting for you at Sainsbury’s. Think about the scale it takes for us to feed the nation. The level of data, transactions and variety it involves. Then you’ll realise that ours is a modern software engineering environment because it has to be. We’ve made serious investment into a Tech Academy and into setting standards and principles. We iterate, learn, experiment and push ways of working such as Agile, Scrum and XP. So you can look forward to awesome opportunities in everything from AI to reusable tech.

Why join us

At Sainsbury's Tech, we are at the forefront of building the technology that powers the UK's leading multi-channel, multi-brand retailer. As part of the Technology Operations Team, you will play a crucial role in providing guidance, governance, and streamlined processes related to Supplier payments and cost management. Joining us means being part of a team that fosters a culture of fiscal responsibility and insight-led decision-making. You will have the opportunity to work collaboratively with talented colleagues, build strong relationships across the organisation, and make a positive impact by driving cost optimisation and efficiency activities. We value resourcefulness, professionalism, and a proactive attitude as we navigate a fast-paced working environment. Being part of Sainsbury's Tech means being at the forefront of innovation in the technology and retail sectors, making a difference in a dynamic and ever-evolving industry.

What you'll do

As a Support Analyst within Sainsbury's Tech, you will play a vital role in supporting the day-to-day operations of the Technology Operations Team. Your main responsibilities will include raising and receipting of purchase orders, maintaining system data and resolving colleague queries. Building strong relationships with the Portfolio Team and the broader Tech team, you will collaborate and contribute to the continuous improvement of processes and practises. With excellent organisational skills and the ability to handle multiple tasks under pressure, you will communicate effectively and positively with colleagues at all levels, helping to enhance the perception and impact of the Technology Operations team within the Tech Division. Your resourcefulness, practicality, and problem-solving abilities will be essential in navigating challenges, streamlining processes, and making the division more efficient and productive.

Who you are

As a Support Analyst for Sainsbury's Tech, you are a dynamic and proactive professional with a can-do attitude and a strong ability to remain calm and focused in a fast-paced working environment. You have a eye for detail as accuracy is a fundamental part of the role and great organisational skills, allowing you to efficiently manage multiple tasks and work under pressure. With your ability to engage others through great communication and relationship-building skills, you effectively collaborate with colleagues at all levels across the department and throughout the Tech Division. Your resourcefulness, diplomacy, and problem-solving abilities enable you to navigate through red-tape and bureaucracy to determine the most efficient paths for completing tasks. With a keen interest in Tech and / or Retail, you bring valuable insights to the team and contribute to fostering a culture of fiscal responsibility and insight-led decision making.

LI-KF1

We are committed to being a truly inclusive retailer, so you’ll be welcomed whoever you are and wherever you work. Around here, there’s always the chance to try something new - whether that’s as part of an evolving team or somewhere else across the business - and we take development seriously and promise to support you. We also recognise and celebrate colleagues when they go the extra mile and, where possible, offer flexible working. When you join our team, we’ll also offer you an amazing range of benefits. Here are some of them:

Starting off with colleague discount, you'll be able to get 10% off at Sainsbury's, Argos, TU and Habitat after 4 weeks. This increases to 15% off at Sainsbury’s every Friday and Saturday and 15% off at Argos every pay day. We've also got you covered for your future with our pensions scheme and life cover. You'll also be able to share in our success as you may be eligible for a performance-related bonus of up to 5% of salary, depending on how we perform.

Your wellbeing is important to us too. You'll receive an annual holiday allowance, and you can buy additional holiday. We also offer other benefits that will help your money go further such as season ticket loans, cycle to work scheme, health cash plans, pay advance (where you can access some of your pay before pay day) as well access to a great range of discounts from hundreds of other retailers. And if you ever need it there is also an employee assistance programme.

Moments that matter are as important to us as they are to you which is why we give up to 26 weeks’ pay for maternity or adoption leave and up to 4 weeks’ pay for paternity leave.

Please see www.sainsburys.jobs for a range of our benefits (note, length of service and eligibility criteria may apply).

Please note, due to the volume of applications we receive, our roles may close early.

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Technology Operations Support Analyst