Material Security is looking for a Senior Solutions Engineer to support our enterprise customers,, in this role you will be at the nexus between our customers and our engineering, product, and design teams. You'll work cross-functionally in order to provide technical education, guidance, and support in a pre-sales capacity.

Responsibilities

- Craft technical content to guide customers in implementing specific use cases or extending our solution
- Collaborate with account teams to understand customer requirements and translate them to Material Security capabilities, emphasizing business value
- Lead discussions and product demonstrations to showcase capabilities; address customer challenges, respond to questions, and handle objections
- Support Proof of Concepts (POCs) that align with customer requirements; provide technical expertise, troubleshooting, and guidance throughout the evaluation process
- Provide guidance on integrating solutions into the customer's existing infrastructure
- Distill and communicate customer needs and product feedback to Product Management, Engineering, Marketing and Sales
- Collaborate with Customer Success to drive post-sales revenue, ensure retention, and contribute to growth
- Execute cross-functional projects involving Engineering, Sales, Partnerships, and IT/Security

What We're Looking For

- 4+ years of experience in a customer facing, pre-sales role in a B2B SaaS environment
- Hands-on experience working with Enterprise customers in the security or related space
- Domain expertise in security, cloud email, IT, Google/Office 365, SSO, etc.).
- Experience working with REST APIs and SDKs
- Demonstrated understanding of the product space and experience working with product and design teams to design, build, and enhance the best user experiences.
- Ability to multitask and efficiently handle multiple competing priorities, delegating when necessary while being highly organized, detail oriented, and demonstrating excellent time management skills.
- Empathetic mindset for the customer and a commitment to delving deep into the challenges they present or experience
- Ability to work cross-functionally and contribute directly to Sales, Product and Engineering teams
- Ability and desire to learn new tools and technologies
- Experience with email security, DLP and both front-end & back-end coding languages is a plus

Material Security is a remote-first workplace with an office in Redwood City, California.

By clicking "Apply for this Job", you acknowledge that you have read the California Candidate Privacy Notice Regarding Use of Personal Information and hereby agree to its terms.

Compensation at Material Security is determined by a range of factors, including but not limited to the individual’s particular combination of knowledge, skills, competencies, and experience. The projected compensation range for this position is $153,000 to $260,000. The projected salary range is just one component of Material Security’s total compensation package for employees.

Apply for this job

Material Security

New Jobs

Senior Solutions Engineer