Job Description

Key Account Manager - Board Games and Puzzle Manufacturer

Ludo Fact USA is a leading independent manufacturer of board games and puzzles, bringing joy and entertainment to families and friends around the world. Our commitment to quality, innovation and customer satisfaction has earned us a reputation as a trusted and beloved brand in the industry.

We are currently seeking a dynamic and results-driven Key Account Manager to join our team and help us continue our mission of delivering fun and memorable experiences to our customers.

As a Key Account Manager at Ludo Fact USA, you will be responsible for managing and nurturing our key client relationships. You will have a pivotal role in driving sales, maintaining customer satisfaction and ensuring the successful execution of our sales strategies. If you have a passion for board games and puzzles, a track record of success in sales or key account management, and a strong work ethic, we invite you to apply and be a part of our growing team.

Responsibilities

Develop and maintain strong relationships with our key accounts.
Collaborate with internal teams to effectively manage and execute projects for key accounts.
Manage and negotiate contracts, pricing and terms with key accounts.
Monitor and analyze sales performance data to identify areas for improvement and implement corrective actions.
Provide exceptional customers service and support to key accounts, addressing inquiries and resolving issues promptly.
Act as the primary point of contact for key accounts, ensuring their needs and expectations are met.
Conduct market research to identify new opportunities and stay informed about industry trends.
Collaborate with the production and logistics teams to ensure on-time delivery of product to key accounts.
Travel to meet with key accounts and attend industry events as needed.

Qualifications

Bachelor's Degree in Business, Marketing, or a related field.
Proven experience in sales, key account management, or a related role.
Strong communication, negotiation, and interpersonal skills.
Results-driven with a track record of meeting or exceeding sales targets.
Excellent problem-solving abilities and attention to detail.
Ability to work independently and as part of a team.
Manufacturing background or experience is highly desirable.
Knowledge of the board games and puzzles industry is a plus.
Willingness to travel as needed.

What we offer:

Competitive salary
Comprehensive benefits package, including health, dental, vision, and disability plans.
Opportunities for professional development and advancement.
A fun and creative work environment with passionate team members.

Join our team and help us continue to bring joy and entertainment to households worldwide!

Ludo Fact USA jobs

Key Account Manager - Board Games and Puzzle Manufacturer