EDI Technician - Remote Location: Remote Work Type: Full Time Regular Job No: 503273 Categories: Customer Service Application Closes: Open Until Filled SHAREWe are seeking a detail-oriented and adaptable professional to join our team as an EDI Technician. As the investigator and fact-checker of data, youll ensure our business has the right information to provide excellent customer service to the businesses we serve.WHAT WE CAN OFFER YOU: Estimated Hourly Wage: $20.00 - $23.00, plus annual bonus opportunity. Remote Opportunity. Benefits and Perks, 401(k) plan with a 2% company contribution and 6% company match. Regular associates working 40 hours a week can earn up to 15 days of vacation each year. Regular associates receive 11 paid holidays in 2024, which includes 2 floating holidays that are added to your prorated personal time to be used at your discretion. Regular associates are provided sick leave through the use of personal time. Associates working 40 hours a week can receive up to 40 hours of personal time in 2024, which is prorated based on the start date. Additionally you will receive two floating holidays in 2024 by way of personal time that may be used at your discretion. Applicants for this position must not now, nor at any point in the future, require sponsorship for employment. WHAT YOU'LL DO: Process eligibility data accurately and communicate issues to clients while meeting production and quality standards, evaluate and maintain employee eligibility, ensuring compliance with policyholder contracts and legal requirements, insurance policy review. Review and analyze submitted data, initiate correspondence for missing information, and educate policyholders and brokers. Understand different file types submitted by Benefit Administrators and their impact on processing and eligibility downstream. Utilize various applications to assess employee and group eligibility. Applications include, but are not limited to COMPASS, GSAP, JIRA, EDI Processor, BAM, Ultra Edit. Identify and communicate eligibility discrepancies to resolve issues promptly. WHAT YOULL BRING: Proficient with Microsoft applications, including strong Excel skills. Proficient typing & data entry skills with strict accuracy & attention to detail to ensure accurate processing of electronic data. Strong verbal and written communication skills and the ability to effectively articulate instructions and information to Workplace Solutions associates, customers, brokers, vendors, and Benefits Administration partners, while building and maintaining positive relationships ensuring excellent customer service. Ability to identify issues, interpret trends, analyze problems, develop effective solutions in a timely manner. Strong time management skills to prioritize task effectively and meet deadlines in fast paced environment, with the capacity to handle multiple concurrent projects and adapt to changing priorities. You promote a culture of diversity and inclusion, value different ideas and opinions, and listen courageously, remaining curious in all that you do. Able to work remotely with access to a high-speed internet connection and located in the United States or Puerto Rico. PREFERRED: Strong multitasking & Familiarity with applications used for eligibility investigation - COMPASS, GSAP, JIRA, MMUI, EDI Processor, Ultra Edit, Employer Access, BAM. Knowledge of eligibility requirements, contract provisions, and applicable federal/state laws. We value diverse experience, skills, and passion for innovation. If your experience aligns with the listed requirements, please apply! If you have questions about your application or the hiring process, email our Talent Acquisition area at ...@mutualofomaha.com. Please allow at least one week from time of applying if you are checking on the status. Need help? Email Us Apply NowGreat place to work Together we achieve greatness. Not only is this a core value, but its also representative of the kind of place we are built by the strength and integrity of our employees. Its why were named a Great Place to Work. See All Awards An inclusive culture Surround yourself with an authentic and inclusive culture. Your strengths and differences will be valued and celebrated by a diverse community of co?workers. Discover Our Culture
