A World-Changing Company
Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more.
The Role
As a Operations Analyst deployed to our EMEA Commercial Sales team, you will drive operational outcomes, track and stabilise projects, remove roadblocks, and execute against priority business needs. This role requires a combination of operations, process optimisation and execution skills.
In this role, you’ll demonstrate your strength in organisation and innovate on ways to help the Commercial Sales team be as impactful and efficient as possible. You’re resourceful and can drive towards a solution if things go awry. Communication is one of your greatest strengths and you excel at constructing order out of ambiguity.
You will also be responsible for driving EMEA Commercial Sales projects forward and owning operational outcomes. Our ideal candidate is collaborative, innovative, and can balance differing goals and viewpoints when identifying solutions. You will be part of a team of individuals who are just as passionate about supporting one another as they are about Palantir’s mission. We operate in a fast-paced, high accountability, and high expectation environment where the goal is always to produce the most optimal solution. Willingness to accept and respond to feedback is critical.
Core Responsibilities- Act as the boots on the ground support when issues arise, helping troubleshoot while also implementing creative solutions and building adaptable processes
- Craft and implement standard processes to reduce bottlenecks and optimally utilise resources
- Partner with Palantir Commercial Sales stakeholders to spot gaps in process, own initiatives, and deliver results on-time, on-budget, and at a high-quality bar
- Prioritise and understand operational risks, implementing a variety of tools and services when possible
- Leverage the collective knowledge of the team – learn and develop expertise to cover a critical gap or bolster important efforts and projects, internalise feedback, and invest in your own personal growth
What We Value- An ability to work in fast-paced environment by maximising organisational efficiency
- An ability to problem solve while navigating differing viewpoints and ideas, and remaining open to new ideas and potential failures
- Capacity to learn new skills and technologies to deliver the most effective solutions
- Sound judgment, with the ability to recognise inefficiencies and quickly mitigate and communicate clearly to others
- Adaptive and introspective; willingness to learn, teach, and follow
- High level of attention to detail, including maintaining accurate documentation and diligently tracking projects
- Experience with CRM tooling is a plus
What We Require- Ability to travel 10 – 25% required. Varies by location and team.
Life at Palantir
We want every Palantirian to achieve their best outcomes, that’s why we celebrate individuals’ strengths, skills, and interests, from your first interview to your longterm growth, rather than rely on traditional career ladders. Paying attention to the needs of our community enables us to optimize our opportunities to grow and helps ensure many pathways to success at Palantir. Promoting health and well-being across all areas of Palantirians’ lives is just one of the ways we’re investing in our community. Learn more at Life at Palantir and note that our offerings may vary by region.
In keeping consistent with Palantir’s values and culture, we believe employees are “better together” and in-person work affords the opportunity for more creative outcomes. Therefore, we encourage employees to work from our offices to foster connectivity and innovation. Many teams do offer hybrid options (WFH a day or two a week), allowing our employees to strike the right trade-off for their personal productivity. Based on business need, there are a few roles that allow for “Remote” work on an exceptional basis. If you are applying for one of these roles, you must work from the city and or country in which you are employed. If the posting is specified as Onsite, you are required to work from an office.
Palantir is committed to promoting a culture of diversity, equity, and inclusion. We believe that all Palantirians share the responsibility of upholding our commitment to these values and encourage candidates from a wide range of backgrounds, perspectives, and lived experiences to join us in solving the world’s hardest problems.
Palantir is committed to making the job application process accessible to everyone. If you are living with a disability (visible or not visible) and need to request a reasonable accommodation for any part of the application or hiring process, please reach out and let us know how we can help.
