Data Analytics Manager Brisbane Customer Experience – Customer Insights and Automation / Permanent / Hybrid Apply for this job At Swyftx, we re not just building a fintech scaleup; we re shaping the future of Australia s digital currency industry. With over 800,000 users, we aim to become Australia s most trusted cryptocurrency trading platform and the next billion-dollar success story. As the Data Analytics Manager at Swyftx, you will lead a team of data specialists to unify data, establish robust data governance practices, and leverage advanced analytics and AI to derive actionable insights. Your role is crucial in transforming raw data into strategic assets, driving data-driven decisions, and fostering a culture of analytics within the organisation. Please note this is a Brisbane-based role, and we offer hybrid working with Wednesdays and Fridays in our beautiful Milton office. Some of your key responsibilities in this role will include: Strategic Insights: Drive strategic business decisions by delivering actionable insights and recommendations. Dashboard & Report Management: Develop and maintain dashboards and reports to monitor KPIs and track progress against goals. Data Visualisation: Communicate insights and findings effectively through clear and impactful visualizations. Cross-Functional Collaboration: Collaborate with marketing, sales, support, product, R&D, and IT teams to align data insights with business objectives. Advanced Analytics:Utilise advanced analytics techniques and AI to generate predictive insights and identify trends in business behavior. Team Leadership: Act as a role model for building an engaged, high-performing, collaborative, and inclusive team. To be successful you will have: Significant experience in data, analytics, business intelligence, or a related role involving the development of data models and databases in a rapidly scaling business environment. Strong business acumen and commercial instincts, with the ability to allocate data resources and prioritise data initiatives based on their impact on the business. The ability to communicate effectively with diverse audiences, ensuring messages are concise, articulate, and impactful using the most appropriate methods. Demonstrated ability to mentor and develop a high-performing team, establish clear priorities, and drive results in a dynamic environment. Proficiency in DAX, SQL, Python, and R for creating complex calculations, data models, custom scripts, and transforming large datasets. Advanced skills in Power Query to ensure accurate and ready-to-analyse data. Expertise in creating compelling data visualisations and interactive dashboards using tools like Power BI. Experience with AI and machine learning techniques to build predictive models and automate insights would be beneficial but not essential. Some of our perks and benefits include: Unlimited fee-free trading. Career growth, training, mentorship, and development opportunities. Social activities, game breaks and recognition awards. In-house barista, fully stocked kitchen, breakfast and lunch foods, unlimited fresh fruit, snacks and kombucha. Weekly catered lunches on a Wednesday. At Swyftx, we re not just building a diverse and dynamic environment; we re celebrating it. We value and embrace the unique experiences, qualities, and characteristics that each member of our team brings, and we re committed to cultivating an inclusive workspace where everyone feels valued, respected, and empowered to do their best work. If you are driven by excellence, a deep commitment to integrity, and an unwavering drive to make an impact then click ‘apply now . We have an internal Talent Acquisition function, and therefore are not accepting approaches from recruitment agencies. Apply for this jobWhen applying, mention the word CANDYSHOP to show you read the job post completely. This is a beta feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they are human RNjQuMTM3LjEwNC4yMQM
