Microsoft Advertising (MSA) empowers advertisers around the world to reach their maximum potential through online marketing opportunities on the Microsoft Advertising platform. We are seeking an experienced Sales Manager to drive Microsoft Advertising revenue growth (with a focus on Search and Native Ads), develop exceptional client relationships and deliver client obsession through direct management of a group of Account Executives and Account Managers.
The individual in this role will bring deep media sales experience, strategic thinking, client obsession, a passion for innovation and best-practice sharing, while showing they can deliver exceptional results over time. The Sales Manager should have a proven track record of building, managing and growing high-performing sales teams. This is a unique opportunity for someone looking to build a brand new team with an evolving sales motion, where the Sales Manager will work closely with internal stakeholders to measure results and iterate on the model at key milestones in the process. This person must be a Culture Builder and a Culture Driver.
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Required/Minimum Qualifications
Bachelor's Degree in Business Administration, Sales, Marketing, Computer Science, Engineering (e.g., Electrical or Mechanical), Business Management, Economics, or related field AND 4+ years experience in sales, marketing/advertising, managing high performance sales and technical-sales teams, and/or leadership roles in multi-tiered large organizations
OR Master's Degree in Business Administration, Sales, Marketing, Computer Science, Engineering (e.g., Electrical or Mechanical), Business Management, Economics, or related field AND 3+ years experience in sales, marketing/advertising, managing high performance sales and technical-sales teams, and/or leadership roles in multi-tiered large organizations
OR equivalent experience.
- 1+ year(s) direct/formal, indirect/informal, and/or project team people management experience
Additional or Preferred Qualifications
- Bachelor's Degree in Sales, Marketing, or technology related field AND 12+ years of experience in Sales, Advertising, or Marketing and/or driving business growth or customer digital transformation, sales management, or leadership
- OR Master's Degree in Business Administration degree in Sales, Marketing, or related field AND 8+ years of experience in Sales, Advertising, or Marketing and/or driving business growth or customer digital transformation, sales management, or leadership
- OR equivalent experience.
- 4+ years experience in a global technology company
Sales Management M4 - The typical base pay range for this role across the U.S. is USD $106,100 - $185,400 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $144,000 - $203,500 per year.
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay
Microsoft will accept applications for the role until July 24, 2024
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.
Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.
#MicrosoftAdvertising
People Management
- Managers deliver success through empowerment and accountability by modeling, coaching, and caring. Model - Live our culture; Embody our values; Practice our leadership principles. Coach - Define team objectives and outcomes; Enable success across boundaries; Help the team adapt and learn. Care - Attract and retain great people; Know each individual’s capabilities and aspirations; Invest in the growth of others.
Sales Leader
- Drives business growth by leading sales planning and strategies to achieve consumption and sales targets. Sets direction, creates vision, inspires others & demonstrates presence. Applies Microsoft Leadership Principles to Create Clarity, Generate Energy, Deliver Success.
Market Maker
- Shapes new market opportunities by aligning client and technology trends, connects insights and data about the business of clients with Search and Digital technology trends to identify and shape sales opportunities.
Sales Excellence
- Holds team accountable for forecasting expected sales revenue within the portfolio/customer segment(s) within their markets. Defines expectations and goals to guide the development strategies to manage pipeline and meet sales goals by reviewing forecasts, assessing and mitigating risks, and ensuring strategy alignment with business priorities. Shares best practices across teams for assessing and adjusting priorities, and reducing complexity for customers in concert with sales teams, all while maintaining a high level of commitment and accountability.
Industry Knowledge
- Expert understanding of digital media platforms and technologies including competitor potential impact. Understands industry trends, and how they shape market making opportunities. Understands industry and business SWOT, digital transformation, disruptive business models, impact of new entrants, government policy and regulation. Expert knowledge of Microsoft and MSA Strategies, Core Priorities, Critical Indicators of Success, Role Excellence Profiles. Expert in Microsoft's Model, Coach, Care method for Coaching and Development.
Customer Satisfaction
- Directs long-term customer satisfaction growth and maintenance strategies. Drives business portfolio management to contribute to overall business growth. Manages relationships with customer stakeholders and the collection of feedback (both formal and informal) within the portfolio to identify and understand the drivers of satisfaction and/or dissatisfaction. Holds team(s) accountable for customer (dis)satisfaction issues and coaches them to resolve those issues.
Strategic Leader
- Directs the development and implementation of strategies for maximizing selling and customer add opportunities. Ensures plans highlight solutions to solving additional business and technology issues. Provides guidance on storytelling strategies to lead account conversations, evaluating account performance, developing short- and long-term strategies, and acting upon optimization opportunities. Shares best practices and leverages expertise cross-functionally to identify and act on opportunities to drive growth, revenue, and adoption outside of the portfolio. Encourages and coaches team on how to exhaust all opportunities to develop relationships with new and existing customers.
Business Excellence
- Directs and holds virtual teams accountable to lead execution and customer escalations at the portfolio level, providing guidance and sharing best practices for executing prompt and swift corrective actions, understanding trends, and working with partners to mitigate recurrences. Ensures team(s) provide support for account management and internal partners to facilitate efforts to proactively address customer escalations and revenue, delivery and consumption blockers, and/or sellers blockers. Holds customers/partners accountable as part of the escalation cycle. Understands and develops contract elements (e.g., terms and conditions), contract negotiation, and risk management strategies.
People and Cultural Transformational Leader
- Positions oneself as a thought leader and trusted advisor to executive-level business decision makers across their business areas. Leverages and socializes best-in-class sales and communication techniques to direct efforts to lead teams and key internal and/or external stakeholders with deep industry expertise (e.g., industry solutions executives), and to enable their team(s) to build stronger relationships with decision makers across business areas.
Talent Acquisition
- Directs and executes talent acquisition, recruiting, succession planning, and change management. Provides guidance to team on how to have hard conversations, navigate employment law, support diversity and inclusion initiatives, and how to motivate/coach someone's behavioral changes. Acts on "talents of the future," what will be needed in the role as time goes on/as the role evolves and how to build their workforce around that.
- Embody our Culture and Values
