Sales Support Engineer - Low / Medium Voltage Switchgear
Position Overview
Here at Siemens, we take pride in enabling sustainable progress through technology. We do this through empowering customers by combining the real and digital worlds. Improving how we live, work, and move today and for the next generation!
From Day 1, you are empowered to create an impact with your full potential and creativity to make a difference for tomorrow.
We truly have an inclusive and diverse team culture where you can be yourself.
Our extensive global presence offers a diverse range of career opportunities across various industries, nations, and job domains, empowering our workforce to continuously enhance their skills and stay competitive.
There has never been a more urgent need to build resilient and sustainable infrastructure. With Smart Infrastructure, we are shaping an ecosystem that connects the real world with the digital world. Making decisions based on data and analytics empowers our customers to make their energy systems and processes in buildings and industries more efficient and sustainable. Together with our customers, we transform the everyday for a better tomorrow.
Support the regional outside sales effort in the construction market with a focus on key contractor accounts by handling preparing proposals, helping with the clean order hand-off, and proactively managing pre- and post-order tasks. The Sales Support Engineer will also assist with customer development and in the qualification of new opportunities. This role will report to the Area Sales Manager who will assign focus accounts to support Sales Engineers in the sales area. The Sales Support Manager who will provide overall direction for the role, streamlining of processes, training and development needs and tools and resources to support success and productivity.
Sales Support Engineer - Low / Medium Voltage Switchgear
This position will be hybrid in in Birmingham, AL/Nashville, TN.
Role Description
- Support sales on target contractors.
- Managing, developing, and expanding customer relationships by responding to inquiries, escalating urgent matters, and proactively updating on project developments.
- Assist Sales Engineers with strategic large project proposal preparation.
- Prepare and generate product documentation.
- Support Order Entry and Handover process responsibilities.
- Developing internal process improvements in sales cycle.
- Post-sale order management / change order management
- Technical liaison between customer and business unit.
- Primary point of contact and/or assists with coverage for Sales Engineers out of office.
- Take lead on miscellaneous requests such as replacement parts for existing installation of products.
- Liaison with the Customer Support organization and understand escalation paths with rigorous follow up.
- Position has the potential to develop the skills necessary to move into a sales position if desired.
- Build strong connections with key stakeholders within SI Business Units, SI US S&OP, SI US EP/EA.
You will win us over by having the following qualifications:
Basic Qualifications:
- Bachelor’s degree in mechanical/electrical engineering desired / candidates with varying degrees will also be considered based on experience.
- 0 to 3 years of experience managing, developing, and expanding customer relationships.
- Candidate will reside and work within assigned territory and must be willing and available to travel for company training, business unit meetings, and territory support.
- Proficient in Microsoft Office applications shows the discipline.
- Applicants must be legally authorized for employment in the United States without need for current or future employer sponsored work authorization.
Preferred Qualifications:
- 0 to 3 Electrical Industry sales experience.
- 0 to 3 Contractor/Manufacturer/Distributor work experience.
- 0 to 3 Would consider previous sales or similar professional experience.
Siemens offers a variety of health and wellness benefits to our employees. Details regarding our benefits can be located here: https://www.benefitsquickstart.com/siemens/index.html. The pay range for this position is $53,000 - $90,900 and is eligible for sales incentive bonus. The actual wage offered may be lower or higher depending on budget and candidate experience, knowledge, skills, qualifications, and premium geographic location.
Create a better #TomorrowWithUs.
About Siemens:
We are a global technology company focused on industry, infrastructure, transport, and healthcare. From more resource-efficient factories, resilient supply chains, and smarter buildings and grids, to sustainable transportation as well as advanced healthcare, we create technology with purpose adding real value for customers.
Our Commitment to Diversity, Equity, and Inclusion:
We value your unique identity and perspective. We are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society. Come bring your authentic self and create a better tomorrow with us. Learn more about our commitment to DEI here.
Protecting the environment, conserving our natural resources, fostering the health and performance of our people as well as safeguarding their working conditions are core to our social and business commitment at Siemens. They are an integral part of our Business Conduct Guidelines and our corporate strategy.
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Equal Employment Opportunity Statement
Siemens is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.
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