Amperity is more than just the leading customer data platform — THE PEOPLE bring energy, smarts, and experience from all different backgrounds, reflecting our commitment to diversity, equity, and inclusion. THE TECHNOLOGY is multi-patented, AI-powered customer data management software that we invented to help solve problems that have been frustrating consumer brands for years. THE OPPORTUNITY is to hitch your career to a rocket ship. We're addressing a critical market need: helping hundreds of leading brands make sense of massive amounts of transactional and engagement data so that they can understand their customers and provide experiences that delight while boosting revenue and moving the business metrics that matter. Come help us make it happen!
The Role
The Sales Programs & Enablement leader is to align the operations, systems, and data that support revenue teams along the entire revenue cycle to generate consistent and scalable growth. This role will align with operations, systems, data and processes functions that support revenue teams to manage an end-to-end revenue cycle. The role will be focused on the customer journey across the enterprise and will focus on ways that can grow customer lifetime value, maximize the return on growth assets, and accelerate revenues.
Interesting Problems
- Aligning with the operations team that supports growth programs and providing coherent management of all of the systems, assets, content, and digital selling infrastructure that support revenue teams. What does this look like at Amperity?
- Cross functional GTM partnership & programs with the Product team
- Design consistent cross functional processes to bring new products to market (including enablement)
- Capture and document case studies and customer stories
- Competitor feedback loop
- Building capabilities that enable and develop front line revenue teams to maximize expanding customer lifetime value at every stage of the revenue cycle. A key aspect of the job is to coordinate, connect and align the sales and marketing systems that support the revenue cycle including marketing automation, CRM software, sales enablement, sales engagement, and customer success management platforms. What does this look like at Amperity:
- Designing and executing on a Revenue Playbook taking into account the following:
- Revenue process: Initial touchpoint through renewal/upsell
- Cross functional engagement model: Optimizing how Marketing, Sales, and Client Services partner for success
- Value creation through the customer len: Why Buy, Why Us, Why Now
- Scalable revenue programs: Programmatic & targeted roll-out of use-cases with well defined KPIs
- Enablement. Working with a team to develop content and resources to support:
- New team member onboarding
- Skills enablement
- Product enablement
- Leader enablement
- Pricing & Packaging enablement
- Optimizing return on selling assets by improving productivity, and engagement of front line sellers. Reducing cost to sell using advanced analytics to optimize capacity, selling costs, and cadence of engagement needed to convert prospects to customers.
- Using advanced analytics to turn customer engagement data into insights that inform selling priorities, decisions, actions and allocation of growth resources with one view of the pipeline.
- Strategic management and monetization of technology, data, and sales channels to maximize their utilization, financial returns and revenue impact. What does this look like at Amperity:
- Strategic programs/projects
- GTM liaison with Solutions Owner focused on GTM enablement
About You
- 12 years of SaaS GTM experience, including 5 years of GTM (Marketing and/or Sales) operations, enablement and leadership experience.
- Successful track record of being a partner to sales, marketing, product, and customer experience leadership, with the ability to prioritize and balance driving key business objectives with requirements across multiple cross-functional stakeholders
- Strong collaboration with Sales, Product, Marketing, and Customer Success teams to develop effective enablement resources and programming
- Sales enablement leadership experience or similar in a high-growth B2B (Business to Business) SaaS (Software as a Service) environment
- Demonstrated results in building strong, effective teams
- Customer-focused mentality with an emphasis on long-term revenue and best-in-class prospect and customer experiences
- Up-to-speed on modern and creative sales enablement practices
- Strong project management experience with demonstrated ability to effectively manage time, prioritize tasks and work within deadlines to lead transformation and growth on a global scale
- Highly quantitative with excellent analytical thinking skills
- Ability to solve ambiguous problems with data
Remote Available
Amperity has headquarters in Seattle and NYC. We are also currently hiring in CA, CO, CT, FL, GA, IL, IN, MA, MN, NC, NJ, NY, OH, OR, TX.
Compensation
Base Salary: $200,000 - $ 250,000. Within our pay range, individual salaries are determined by a variety of factors including, but not limited to: business considerations, local market conditions, internal equity, as well as candidate qualifications such as skills, experience, and education/training.
Other Cash Incentives: For many of our positions, other cash incentives are also available.
Stock Options: The opportunity for ownership is an exciting part of Amperity's total compensation package. Every employee at Amperity receives a new-hire equity grant, commensurate with the scope of their position.
Benefits
We offer all the benefits you'd expect from a great place to work: 100% employee healthcare coverage, transportation subsidies, a comfortable work environment with plenty of snacks, and other employee experience perks like events and activities, both in-person and remote. We also offer self-managed PTO and the flexibility to do your best work in the way that works for you. We provide an inclusive environment where you'll be challenged to find and unlock your full potential, surrounded by a team of world-class people driving for excellence. For more details on our benefits, please see our US Benefits & Perks Guide.
Amperity is proud to be an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, sex (including pregnancy, childbirth, and reproductive health choices), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as someone with a disability, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law.
