The details:
Permanent Full Time
$73,058 pa + 12% super + leave loading
Qld Local Government Industry Award (Stream A) - Level 2 of EBA
9 day fortnight
72.5 hour fortnight
Location: Caboolture
About our opportunity
We are looking for a Business Support Officer to join our Customer Response team at Caboolture!
This role sits within our Business Improvement and Systems team within the Customer Response Department. The Business Improvement and Systems Team support Local Laws, Public Health and Permits and Customer Service in providing front line service delivery and aims to provide a high standard of positive and proactive service experiences.
As our Business Support Officer, you will provide valuable administrative assistance and support, contributing to the effective and efficient delivery of departmental operations.
You will focus your time on assisting the team to:
- Provide general administrative assistance to the department ensuring appropriate communication and escalation of matters or emerging issues requiring attention.
- Triage and allocate customer requests and support the provision of departmental responses to customers and Councillors.
- Assist in the review of departmental processes and resources to improve efficiency and service delivery outcomes.
- Undertake a range of financial and procurement activities to support the needs of the department, including the provision of departmental uniforms.
About you
We are looking an enthusiastic Business Support Officer, who thrives in a fast-paced working environment.
Your excellent administrative and strong communication skills along with an ability to develop relationships that contribute to a positive work environment will be essential for this role.
You will be proficient in preparing quality correspondence and documentation, with the ability to handle sensitive information and operate Council’s corporate systems and Microsoft Office suite of programs.
Position Description
Click here for Position Description
Why join the City of Moreton Bay Team?
As the third largest local government area in Australia and the fifth fastest growing region, the Moreton Bay region boasts beautiful beaches and waterways, amazing manufacturing hubs and picturesque hinterland hamlets. Moreton Bay has a strong and connected community that enjoys all the traditional Jinibara, Kabi Kabi and Turrbal country has to offer within our region.
With a diverse workforce of more than 2,000 team members dedicated to servicing the needs and enhancing the lifestyle of nearing 500,000 residents, each team member has an intrinsic ability to impact our community. Whether you’re a manager or working on the frontline, your role will make a difference - bring your expertise and join our driven team today.
Aside from an opportunity to build a rewarding career within a diverse and growing organisation, we offer a range of team member benefits including:
- Discounted Health Insurance.
- Free flu vaccinations every year.
- Fitness Passport program offering discounted membership for you and your family to selected facilities.
- We are proud to offer opportunities to develop your career within a local government organisation and our team members are encouraged to undertake study for career development in their area of employment under our Study, Training And Research Scheme (STARS).
- Salary packaging options on novated leases, superannuation payments, smartphones and devices.
- We want you and your family to feel well supported when you need it most - as a team member you will have access our 24/7 confidential counselling service, leader support hotline, chaplaincy program and our Mates in Construction program.
- Our Caboolture office is in close proximity to public transport networks.
How to Apply
Click on the 'Apply' button below to complete your online application. Please upload your current resume that demonstrates how you meet the requirements of this role.
To obtain further details please contact our Careers team at careers@moretonbay.qld.gov.au.
For more information about City of Moreton Bay and to stay across what's happening in our region, follow us on LinkedIn.
Please note: Applications close Wednesday, 3 July 11:55pm
