The Wasserstrom Company is the leading Food Service Distributor in the nation. Established in 1902, we are a family owned company with our headquarters in Columbus, Ohio. At this time, we have an opening for a Customer ServiceRepresentative(full time and part time) in our National Smallwares Division inbound Call Center. Must have flexibility to work 8 hours/day during available hours of operation for this area, Monday-Friday, 8AM to 5PM (schedule may vary). NO WEEKENDS!
*The Wasserstrom Company is currently operating under a hybrid schedule that incorporates both teleworking and in-office hours. Employees may be required to report to the office when requested by leadership &/or for their initial job training.
Customer Service associates provide outstanding customer service by answering incoming calls, processing orders in a timely and efficient manner, and advise customers of product availability and pricing. Associates also process returns, resolve problems, and handle inquiries regarding order status in a prompt and courteous manner within basic procedural guidelines. Must have superior telephone skills, people skills and computer skills (including Microsoft Office Suite products).
We are looking for qualified candidates with exceptional verbal and interpersonal skills, seeking a professional, career-oriented position. This position is often used as a stepping stone for other sales and operational positions within The Wasserstrom Company through internal promotions to other areas of the company, so this can be an excellent option to a future career in Sales or Operations. Additional requirements include a Bachelor’s Degree or one to two years related experience and/or training or an equivalent combination of education and experience. Previous experience in customer service and/or the foodservice equipment and supplies field is preferred.
Apply todaywww.wasserstrom.jobs.
Benefits: We offer a complete benefits package including medical, dental, vision, 401(k), profit sharing, immediate accrual of paid time off.
EOE AA M/F/Vet/Disability We are an Equal Opportunity Employer and will give consideration to all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disability.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
