Account Manager

New Age Logistics • Full-time • Lakeland, FL, United States • 10m ago

Job Type

Full-time

Description

Are you interested in working with the largest asset-based drayage provider in the US? We are seeking an innovative, tenacious Strategic Account Manager to join the team in Lakeland, Florida!

The Logistics Account Manager will serve as the primary liaison between our company and key clients. This position will be expected to drive value by understanding our client's corporate objectives and finding solutions that compliment them. Grow client revenue, maintain positive relationships with existing clients, maintain assigned quotas, and ensure customer satisfaction.

Essential Job Duties

Provide quotes using industry analytics, market conditions, and history to quote freight rates for customers on a per load or contract basis
Act as the liaison between key customers and internal teams to identify new strategic customers
Ensure client satisfaction and identify new opportunities to create increased revenue
Stay in touch with all accounts on a daily basis
Prospect new customers using email, cold calls, networking, etc.
Monitor the health of current accounts and the volume balance of your book
Manage and mitigate account service-related issues/failures
Responsible for the success of the engagement and overall client satisfaction
Establish, maintain, and grow customer relationships
Proactively assess, clarify, and validate customer needs on an ongoing basis
Maintain and grow account revenue
Maintain and or exceed defined quotas for each account
Collaborate with various internal departments to ensure that our customers' requests are fulfilled

Requirements

High school diploma or equivalent
1+ years of logistics sales and operations experience
Effective negotiation skills
Experience managing multiple customers simultaneously
Strong customer sales ability
Ability to efficiently pivot from one task to another throughout the day
Ability to remain calm under pressure
Team player with ability to influence execution
Eager to learn and open to different methods of execution
Proficient in MS Office, emphasis in Excel and strong typing skills
Ability to read, speak, write, and understand English in a professional manner
Ability and willingness to travel up to 15%

Preferred Qualifications

Bachelor's degree in Business, Logistics and Supply Chain Management, or related field
Project Management (PMP) certification
Bilingual, English/Spanish

What's in it for me?

Medical, dental, and vision insurance
Company Paid Life Insurance
Company Paid Short Term Disability Insurance
Company Paid Long Term Disability Insurance
Flexible Spending Account (FSA)
Health Savings Account (HSA) with employer contributions
401K Employer Match
Paid Vacation
Competitive commission structure
The opportunity to work with a team of good humans!
Flexible schedule
Paid on a weekly basis!
Employee Referral Program Bonus ($500)

True Core Values

Operate with Gratitude (we build by building up each other)
GRIT "We have NO QUIT"
Be Compassionate: Observe, Listen, and Understand
Be Flexible, Creative, and Nimble, with Purpose
Grow as ONE by defining the WHY

New Age Logistics, part of the Evans Network of Companies, is a Transportation 3PL (third-party logistics) company that relentlessly pursues excellence and growth. We build and value a high-engagement, high-trust culture that allows our team to thrive.

Salary Description

$55,000 - $65,000

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