OverviewAtlassian is on a mission to unleash the potential of every team and we are making significant investments into our public sector vertical. We partner with agencies like NASA, Department of Veterans Affairs, Air Force, many State and Local Governments and some of the largest Federal Systems Integrators to advance humanity through the power of software and collaboration. We have over 250,000 customers worldwide, and our Public Sector Enterprise Advocates are working with our largest and most strategic customers in government to scale their investments in Atlassian
As a Public Sector Enterprise Advocate you are responsible for deeply understanding your customers and how they are leveraging Atlassian's suite of products. You will nurture and grow existing relationships and working diligently to build new ones. Through strategic account planning, client management, and consistent demonstration of value creation, you will drive the execution of our profound goals.
At the same time, you will be the customer account lead, setting direction and guiding orchestration for all of our support and cross functional teams who engage with our customers on their journey with Atlassian, such as Channel Partners, Solutions Engineers, and more. You will be a critical liaison between our executives in product and engineering and our customers to help guide direction of future roadmap and constantly improve our customer experience.
This is a career changing opportunity for the right Enterprise professional. You would report directly into the Director of Federal Sales.
ResponsibilitiesIn this role, you'll get to:- As a Public Sector Enterprise Advocate you are responsible for deeply understanding your customers and how they are leveraging Atlassian's suite of products.
- You will nurture and grow existing relationships and working diligently to build new ones. Through strategic account planning, client management, and consistent demonstration of value creation, you will drive the execution of our profound goals.
- You will be the customer account lead, setting direction and guiding orchestration for all of our support and cross functional teams who engage with our customers on their journey with Atlassian, such as Channel Partners, Solutions Engineers, and more.
- You will be a critical liaison between our executives in product and engineering and our customers to help guide direction of future roadmap and constantly improve our customer experience.
QualificationsYou're Background:- 8+ years experience of software sales experience, focusing on strategic account management
- 5+ years of selling into the Federal Government
- Strong relationships with Government Agencies, Solutions Partners, and Resellers
- Deep knowledge of Government contracts and procurement vehicles
- Experience with achieving success in customer-first SaaS organizations
- You excel when engaging directly with enterprise customers with a consultative, relationship-oriented approach
- Experience using CRM, Pipeline Management, and Analytic tools
- You are someone who wants to challenge the traditional Sales Model and improve sales processes.
- You love working cross-departmentally, trying new things and are willing to be an advocate and voice for the public sector business
- Experience working with and advising C-level customers and stakeholders to drive outcomes.
It Would Be Great If You Also Had:- Experience selling in to Federal Healthcare or Financial Services (VA, HHS, IRS, SSA, etc.)
- Experience transitioning customers from traditional "on premise" deployment models to cloud first
- Can-do spirit combined with experience navigating the cross-departmental ecosystem of a larger, matrix organization
CompensationAt Atlassian, we strive to design equitable and explainable compensation programs. To support this goal, the baseline of our range is higher than that of the typical market range, but in turn we expect to hire most candidates near this baseline. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience.
In the United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are:
Zone A: $165,900 - $221,200
Zone B: $149,300 - $199,100
Zone C: $137,700 - $183,600
This role may also be eligible for benefits, bonuses, commissions, and equity.
Please visit go.atlassian.com/payzones for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter.
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