About Auror
At Auror, we’re empowering the retail industry to tackle theft and Organised Retail Crime, a $150 Billion problem globally. It’s high volume crime that’s increasingly organised in nature and is putting people, retailers, and communities at risk every day.
Founded in New Zealand 11 years ago, we’re working with some of the best and largest retailers in the world across the US, Canada, Australia, New Zealand, and the UK.
Auror is connecting people and intelligence to reduce crime. We’re using technology for good.
In partnership with our leading retail partners, we need people with the passion, determination, and innovation required to overcome one of the world's largest problems. If you’re looking to make a difference with and for the people dedicated to stopping crime, for good, then we want you on our team.
About Auror Engineering
Collaboration is at the heart of the Engineering team at Auror. We believe that we can only build the very best software through working with each other, seeking different perspectives to solve problems. We have just started on our journey to unlock the value in the data we collect, helping to connect the dots between incidents and work towards preventing crime in real time. Every day we have tens of thousands of incidents entered into Auror from retailers around the world, including plain text reports, images and CCTV, which need to be matched, aggregated and reported back to our customers and law enforcement.
The Role
We are looking for a Data Insights Analyst who is eager to work with a modern data platform as part of our insights team. The team is part of the wider Data and AI team, which are based all over the world. However, our core team is based in Auckland, New Zealand, and this role is based in our Denver HQ.
You will be well versed in data extraction, insight generation and analysis to solve business problems and provide our customers high quality actionable insights.
You will be quick to understand customer data and how it operates within their business context which will be essential when providing exceptional support to our community of Retailers and Police by turning data into information, and information into useful insights to help them make better business decisions.
You will work closely with members of the Customer Squad on self-serve dashboards and customer presentations and with the Marketing team you will be able to provide global and regional trends and design graphs and tables for use in marketing and comms materials. Additionally, the Data team partners closely with different segments of the Product Squad to help develop new product offerings and measure metrics during development and launch. The Insights team will also be branching out into new areas with some work that uses machine learning and A/B testing over the coming months. We’d expect initially your time would be spent getting familiar with our data, before moving on to working with teams across the organization.
What you will work on:
- Respond to data requests internally and externally. E.g. a customer is curious if certain product categories are targeted more frequently in different regions.
- Interpret data, analyze results using statistical techniques and provide ongoing reports and data visualizations to our key customers
- Creating and maintaining a workbook library to support repeatable and scalable customer insights
- Partner with product streams to develop new products for product streams such as vehicle detections and investigations
- Investigate connections and trends within the data on the platform, helping to create more quality intelligence for retailers and the police
This role reports to Mitchell Christensen - Lead Insights Analyst
I joined Auror because I wanted to work for an international company on cutting edge technologies that works to reduce violence across the country and the world. I currently sit within the data team and work with teams across the organization to leverage our data to help build new product offerings and find trends and insights. These go on to be shared with organizations around the world, the media and have an impact to reduce crime and violence. At university I studied applied mathematics with a focus on financial mathematics. This led me to work in banking regulation before making the transition to tech 3 years ago. Working in tech I found my passion for working on compelling problems that require technical skills and solutions. I enjoy working with enthusiastic people who are motivated by learning every day and using the knowledge they gain to solve problems.
About you
We’re looking for someone with the following:
- Solid data analytic skills, while still being comfortable stepping outside of a purely data driven mindset.
- Curiosity to understand the ‘why’ and an enthusiasm for providing helpful insights to key stakeholders above and beyond the numbers
- Experience using SQL
- A strong attention to detail, showing a lot of care and pride for doing great work
- Great time management and prioritization skills
- Great problem solving skills, alone and in collaboration with others
- Great communication skills - both online & offline, written & verbal
- An interest in the tech industry and knowledge of Auror’s brand and story.
Nice to have:
- Previous data analyst experience
- Sense of responsibility around data stewardship, privacy, and ethics with respect to the company, customers, and community
- Experience working across multiple data sources
- Some experience with analytics tools, for example, Tableau, PowerBI or Looker
- Some experience with Snowflake
- Some experience with languages, for example, Python or R
- Undergraduate or greater degree in math, statistics, computer science, data analysis, or equivalent subjects.
We are looking for people who demonstrate a strong alignment to our Guiding Principles (you can find these on our Careers page).
With diversity and inclusion at the forefront of Auror’s guiding principles, we promote a culture that celebrates diversity and inclusiveness at Auror, regardless of, but not limited to, race, gender, sexual orientation, family status, religion, ethnicity, national origin, physical disability, veteran status, or age.
Competitive salary Range: Depending on level of experience $70,000 - $90,000
Employee share scheme: You’ll own part of a company making a real difference!
Flexibility: We are hard-working and outcome focused, but recognise there is more to life than work. We promote a healthy work/life blend.
Shorter work weeks (at full pay): Everyone gets Friday afternoons off, so you can start your weekend early, and do more of whatever it is that makes you happy.
Health Care Plan (Medical, Dental & Vision): Auror covers 100% of the cost of your health insurance plan with United Healthcare & Metlife.
Focus on mental and physical health: We understand how vital our health is and have policies to support your wellness, including: Wellness Days, and up to three expert sessions paid for every year.
Family-friendly: We offer comprehensive parental leave and benefits for primary and non-primary caregivers, including a baby bonus and meals delivered to your door.
Personal growth: We support our team to participate in courses, conferences, or events that will help them develop their skills.
Team love: We have regular team lunches and social events where most (if not all) activities are during work hours.
Next steps:
If you’re excited about our mission and you have experience and a passion for this role, please hit “Apply” below.
We’re proud that Auror is a place where everyone can learn and grow. So if you’re not sure that you tick all the boxes but feel you’re close to what we’re looking for, please apply anyway as we’d love to hear from you!
Once you apply, you’ll hear from us to acknowledge your application. If you have questions about any of the above, or if you have any accessibility requirements, we’ll be able to help you from there.
