Company Description
Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.
When you join Visa, you join a culture of purpose and belonging – where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world – helping unlock financial access to enable the future of money movement.
Join Visa: A Network Working for Everyone.
Job Description
Role Description
This role is for an API Integration Engineer within our Client Services (Specialized Services) Implementation team. As a key subject matter expert and team member, the successful candidate will provide direct API integration support for the onboarding and ongoing success of our clients that connect with us through the Visa Developer Platform (VDP), work with a diverse set of Visa issuers, merchants, and mobile ecosystem partners to deliver API-based products into the CEMEA marketplace. The candidate will be expected to leverage his/her deep understanding of REST APIs (and related technologies) and technical experience to work with clients and internal resources to support and bring products to market quickly and with minimal friction. Working collaboratively with various stakeholders, he/she will lead troubleshooting events with the clients and proactively resolve issues. The successful candidate will develop and recommend scalable processes, communication tools and overall guidance to regional heads/leads to achieve the product and platform goals. This position would be ideal for a candidate with an API backend engineering or integration support background looking to build upon that experience in a payment’s technology company.
Essential Functions:
May be required to lead a unit within the Integration team focused on specific product(s) or service.
Collaborate with stakeholders in Product, Technology, Client Services and related functions to analyze requirements of new API-based products, services or initiatives (including enhancements to existing ones) and formulate technical implementation and support solutions. This also includes their successful deployment, testing and pilot execution of the new product or enhancement to ensure business goals are achieved in a cost effective and timely manner, meeting client's needs and high level of satisfaction.
Provision of first level technical integration support and onboarding of clients implementing APIs on the Visa Developer Platform, including products related to Visa Token Service. Advising clients (issuers, merchants, token requestors, 3rd party providers, etc.) on their integration options in line with the project scope and being the technical resource to understand their solution architecture in its entirety.
Hold technical briefing sessions on API product(s) being implemented and review the client’s technical solution architecture based on their project scope.
Actively engage with various teams and functions in Product, Technology and Client Services to ensure smooth client onboarding/implementation and troubleshoot post go-live support issues where required.
Be a subject matter expert in Product configurations, with deep understanding of integration requirements of respective APIs and the product use case.
Play a consultative role during pre-project engagements with key clients to understand the scope of their solution, and partner with the Products team to define solutions where applicable.
Recommend enhancements to product capabilities, product documentation and integration process reviews.
This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.
Qualifications
Basic Qualifications:
• 5 or more years of work experience with a bachelor’s degree or an advanced degree (e.g., Masters) in Computer Science or similar field
Preferred Qualifications:
• 6 or more years work experience in software engineering and integration covering web and mobile payment platforms.
Key Competencies:
• You have people leadership experience managing a team of software professionals.
• You have a strong understanding of RESTful based APIs and proven experience working with APIs, SDKs and web services. Knowledge of payment schemes, transactions flow and ISO 8583 financial transaction message is highly recommended.
• You are proficient in programming languages such as JavaScript, Python, Java or any other related developer tools.
• You have proven experience in troubleshooting APIs failures, network connectivity issues using any logging or monitoring tools, use of API testing tools such as Postman/SOAP and API test scripts that demonstrates the functionality of integrating APIs to stakeholders’ application or system.
• Knowledge of cryptography concepts such as encryption, signing, hashing and cryptography algorithms.
• You have experience creating and reviewing technical solution design documents, use case diagrams related to API and SDK integrations.
• You have excellent interpersonal and presentation skills and the proven ability to influence and communicate effectively across regional and functional lines. Ability to communicate technical concepts in a clear and articulate fashion to both technical and non-technical audiences.
• You have project management skills with the ability to plan, organize tasks and track project progress. Requires cross functional and global collaboration skills with the ability to manage complex and varied workload required to support multiple concurrent implementations, and multiple activities with both internal and external stakeholders.
• You are a self-starter with a demonstrated ability to achieve results as part of an effective team, and ability to work independently, prioritize and manage multiple projects simultaneously.
• You have strong technical aptitude, problem solving skills and attention to detail.
• Experience integrating products on the Visa Developer Platform would be an added advantage.
• Familiarity with Android/iOS development would be an added advantage.
Additional Information
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
