Company Description
At Western Digital, our vision is to power global innovation and push the boundaries of technology to make what you thought was once impossible, possible.
At our core, Western Digital is a company of problem solvers. People achieve extraordinary things given the right technology. For decades, we’ve been doing just that. Our technology helped people put a man on the moon.
We are a key partner to some of the largest and highest growth organizations in the world. From energizing the most competitive gaming platforms, to enabling systems to make cities safer and cars smarter and more connected, to powering the data centers behind many of the world’s biggest companies and public cloud, Western Digital is fueling a brighter, smarter future.
Binge-watch any shows, use social media or shop online lately? You’ll find Western Digital supporting the storage infrastructure behind many of these platforms. And, that flash memory card that captures and preserves your most precious moments? That’s us, too.
We offer an expansive portfolio of technologies, storage devices and platforms for business and consumers alike. Our data-centric solutions are comprised of the Western Digital®, G-Technology™, SanDisk® and WD® brands.
Today’s exceptional challenges require your unique skills. It’s You & Western Digital. Together, we’re the next BIG thing in data.
Job Description
Ideal candidate for this position shall be an expert in the validation of NVME/SATA based Solid State Drives (SSD) involving extensive debug of customer issues along side cross-functional and cross-geographic teams. Candidate should have strong people leadership & management experience directly leading a team of experience engineers. Candidate should have “Customer First & Quality First” mindset in his/her approach to validation delivering high quality product to customers. He/She will work with customer facing teams to debug and root cause customer issues with shortest possible turn-around time and documenting/presenting debug findings in review forums within WD and at customer.
Requires Skill Sets(Technical):
- Extensive hands-on experiencr in PCIE/NVMe protocol testing and debug, including knowledge of relevant debug tools (protocol analyzers, scopes, logic analyzers)
- Expert level experience in troubleshooting and analyze complex problems
- Experience on rigorous OEM/ODM qualification for embedded memory and SSDs
- Experience working with Flash memory technologies
- Experience working with customers
- Expertise in PC chipset and motherboard validation
- Experience in tools like Crystal Diskmark, IOMeter, PCmark, Sysmark or similar benchmarking tools
- Knowledge of programming in high level languages (e.g. C, C++, Python) is a plus.
- Experience in Windows debugging, Crash dump analysis & Event logs analysis
- Experience in windows storage driver validation
- Knowledge in UEFI & Boot process
- Knowledge of system architecture is a plus.
Requires Soft Skills:
- Visionary People leader, highly empathetic with the team
- Self-motivated and Self-driven
- Ability to build, grow a team of engineers and drive innovation
- Excellent communication (written and verbal) and interpersonal skills
- Ability to achieve results in a fast moving, dynamic environment
- Ability to multi-task and meet deadlines
- Ability to analyze problem and direct team or even work independently as required
- Ability to co-ordinate with different geographic locations.
Qualifications
Education:
- Bachelors/Masters Degree in Engineering/Science
- 10+ years of relevant industry experience
- 5+ years of people management experience
Additional Information
Western Digital thrives on the power and potential of diversity. As a global company, we believe the most effective way to embrace the diversity of our customers and communities is to mirror it from within. We believe the fusion of various perspectives results in the best outcomes for our employees, our company, our customers, and the world around us. We are committed to an inclusive environment where every individual can thrive through a sense of belonging, respect and contribution.
Western Digital is committed to offering opportunities to applicants with disabilities and ensuring all candidates can successfully navigate our careers website and our hiring process. Please contact us at staffingsupport@wdc.com to advise us of your accommodation request. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.
