About Zscaler
Zscaler (NASDAQ: ZS) accelerates digital transformation so that customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange is the company’s cloud-native platform that protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location.
With more than 10 years of experience developing, operating, and scaling the cloud, Zscaler serves thousands of enterprise customers around the world, including 450 of the Forbes Global 2000 organizations. In addition to protecting customers from damaging threats, such as ransomware and data exfiltration, it helps them slash costs, reduce complexity, and improve the user experience by eliminating stacks of latency-creating gateway appliances.
Zscaler was founded in 2007 with a mission to make the cloud a safe place to do business and a more enjoyable experience for enterprise users. Zscaler’s purpose-built security platform puts a company’s defenses and controls where the connections occur—the internet—so that every connection is fast and secure, no matter how or where users connect or where their applications and workloads reside.
About the Role:
Zscaler and the Zscaler Digital Experience (ZDX) team are seeking an Architect (ZDX) with a strong background in architecture and development to lead our initiatives in handling telemetry from tens of millions of devices. The role is centered around expertise in monitoring, observability, root cause analysis, and includes hands-on engagement with AIOps and various machine learning frameworks.
About ZDX:
Zscaler Digital Experience (ZDX) is a monitoring and observability platform that provides insights into the digital experience of users and applications. ZDX leverages AI-driven analytics to offer real-time visibility and diagnostics across any location, network, or device. It enables organizations to proactively identify and resolve performance issues, enhancing user productivity and IT efficiency. ZDX's advanced capabilities include network and application performance monitoring, root cause analysis, and AI/ML frameworks for automated problem detection and resolution. This platform is essential for businesses seeking to optimize their digital infrastructure and ensure a seamless user experience.
Responsibilities:
- Design and optimize systems for processing and analyzing telemetry data from tens of millions of devices.
- Develop advanced monitoring and observability frameworks to ensure optimal performance and reliability of these large-scale systems.
- Design and implement services that provide root cause analysis of complex application and network performance issues.
- Collaborate across teams to integrate robust monitoring solutions into the broader system architecture.
- Engage in hands-on technical work, applying AIOps tools and practices to enhance system capabilities.
- Explore solutions, through POCs or otherwise, to continuously improve the data retrieval queries that handle AI/ML or dashboard workloads.
Minimum Qualifications:
- MS or BS in Computer Science or a related field.
- Minimum of 10 years of experience in system architecture, with a focus on handling telemetry data from tens of millions of devices.
- Comprehensive understanding of monitoring, observability, and root cause analysis in complex, large-scale environments.
- Demonstrated hands-on experience with AIOps and related technologies.
- Excellent collaboration and communication skills for effective teamwork.
Preferred Qualifications:
- Proficiency in programming languages like Java, Python, or Go.
- Expertise in cloud computing platforms (AWS, Azure, GCP).
- Experience with containerization technologies, including Docker and Kubernetes.
- Knowledge of CI/CD pipelines and DevOps methodologies.
- Experience in machine learning and data analysis, with familiarity in ML frameworks such as TensorFlow, PyTorch, or Scikit-Learn.
- Networking knowledge and understanding of TCP/IP protocols (HTTP, DNS, SSL) is highly advantageous.
- Demonstrated ability to quickly learn, evaluate, and adopt new technologies.
- Strong interpersonal, technical, and communication skills.
Optional Qualifications:
- Experience with Kusto or Azure Data Explorer.
- Understanding of network protocols and security best practices.
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By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.
Zscaler is proud to be an equal opportunity and affirmative action employer. We celebrate diversity and are committed to creating an inclusive environment for all of our employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status or any other characteristics protected by federal, state, or local laws.
See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link.
Pay Transparency
Zscaler complies with all applicable federal, state, and local pay transparency rules. For additional information about the federal requirements, click here.
Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.
