The primary responsibilities of this position include, but are not limited to, assisting locations through video gaming applications and overall live video gaming processes, keeping locations updated on gaming industry information, as well as assisting in other areas as needed.
Duties and ResponsibilitiesAnalyze industry data to help establishments increase game play
Manage daily relations and troubleshoot issues
Ensure service levels are maintained at an optimal level
Develop strategic working relationships with existing establishments
Develop new business in identified region
Schedule regular visits to establishments for purpose of retention and revenue growth
Collaborate with marketing team to plan customized on-site marketing materials for establishments
Proactively address client issues
Perform special projects and related duties as assigned
Previous account management and/or outside sales experience a plus
Strong professional presence
Ability to adapt, organize, and multi-task
Capability to thrive in a fast-paced environment
Possess excellent time management
Ability to interact with local bar, restaurant, and truck stop owners, as well as commanders of non-profit organizations
Valid driver’s license; clean driving record
Minimum of 21 years of age
Ability to obtain and/or maintain a Terminal Handler’s License from the Illinois Gaming Board
PandoLogic. Keywords: Client Services Manager, Location: Troy, IL - 62294
