We are now looking for an experienced engineer to help build our Bangalore NVIDIA Enterprise Support (NVES) team. This individual should have solid grasp of platform and systems engineering who also can triage customer software issues, resolve customer problems and maintain great customer relationships. This highly technical engineering enterprise support team will not only be providing critical support to NVIDIA’s enterprise customers, they will also have the chance to create enhancements and tools for the DGX Platform Software, Container Orchestrators, Deep Learning containers, and potentially other Enterprise related system software enhancements and tools related to our DGX software and Container deployments. This team will work closely with the other NVIDIA development organizations located in Bangalore, as well as the other NVIDIA Enterprise Support Teams worldwide (Santa Clara, Europe, South Korea, China, and Japan). If you have a real passion for technology, and you are interested in a role that you can make a difference in and contribute at all different levels, this may be a great position for you. This team supports some of NVIDIA’s most groundbreaking technology, like the DGX/HGX product lines.
The DGX architecture features a modular design that works seamlessly in existing data centers around the world, offering hyperscale facilities a quick, simple path to AI and deep learning. To do an extraordinary job in this role, we will be looking for a dynamic engineer, with a diverse set of skills in software programming and scripting skills, Linux debugging and troubleshooting skills (you will be a creative problem solver) and knowledge of large enterprise server and container deployments. We are also looking for someone who has superb interpersonal and communication skills, given you would be working closely with our customers and engineers to understand, explain and resolve issues, and collaborate with the team to build scalable and reliable software. Does this type of role intrigue you? If it does, we would love to hear from you!
What you'll be doing:
You will develop software tools and product features to support all Enterprise Service offerings including, but not limited to NGC, Container Orchestrators (such as Kubernetes), GPU accelerated applications, and Deep Learning frameworks
Work with NVIDIA Enterprise customers and internal users to enhance the availability, reliability, and overall experience of working with NVIDIA Deep Learning Framework containers on NVIDIA GPUS
Take ownership and drive customer issues on servers, containers, Deep Learning frameworks, and Cloud deployment from inception to resolution
Actively work with customers and develop internal relationships to bring to bear NVIDIA's internal expertise on Deep Learning Containers and Deployment
Build upon the opportunity to research new use cases with GPUs for emerging container technologies and Deep Learning frameworks
Bring independent analysis, communication, and problem-solving to customer experience
What we need to see:
Minimum of a BS in Computer Science, Electrical Engineering, Computer Engineering, or related or equivalent experience
10+ years software development and troubleshooting experience, ideally with some customer facing
Intellectual curiosity, positive attitude, flexibility, analytical ability, self-motivation, and team-oriented
Excellent Python and scripting skills, with strong computer science concepts
Deep understanding of at least two of the following: data centers, servers, distributed systems, virtualization, deep learning frameworks, containers/containerization (ie Docker, Kubernetes), hybrid cloud (ie AWS, GCP)
You'd have cultivated a deep Linux knowledge, and be very comfortable working in various Linux environments as well as with Windows OS’s
Professional-level communication skills, with ability to adjust communication to technical level of audience
Excellent follow-up and organizational skills, with a passion for solving problems
Ways to stand out from the crowd:
Exposure to debug and triage experience on Linux and Containers and deep learning frameworks
Experience working with distributed systems especially container orchestrators
Any exposure to system level debug and triaging experience
With highly competitive salaries and a comprehensive benefits package, NVIDIA is widely considered to be one of the technology world’s most desirable employers. We have some of the most brilliant and talented people on the planet working for us and, due to unprecedented growth, our world-class engineering teams are expanding fast. If you're a creative and autonomous engineer with a genuine passion for technology, we want to hear from you.
With competitive salaries and a generous benefits package, we are widely considered to be one of the technology world’s most desirable employers. We have some of the most brilliant and talented people in the world working for us and, due to unprecedented growth, our elite engineering teams are rapidly growing. If you're a creative and autonomous engineer with a real passion for technology, we want to hear from you. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
