At NICE, we don’t limit our challenges. We challenge our limits. Constantly. We’re relentless. We’re ambitious. And we make an impact. Our NICErs bring their A game and spend each day turning it into an A+. And if you’re like us, we can offer you the kind of challenge that will light a fire within you.
Lead Software Architect
About the role:
NICE is looking for a highly motivated, professional, hands-on, Lead Software Architect to join CXone, our fully integrated open cloud customer experience platform.
You'll work on NICE flagship product suite which delivers Solutions in complex environments to provide an end-to-end solution for contact centers. You’ll have a unique opportunity to shape and evolve the architecture of our core services and drive forward the entire suite’s technological roadmap.
What you’ll be doing:
- Design and plan core software components and services’ architecture with emphasis on performance, resiliency, reliability, scale and cost.
- Lead the suite’s performance testing architecture, bring innovation into additional performance and resiliency testing methods and push stakeholders to adopt and implement.
- Drive the suite’s software modernization and non-functional requirements backlog, activities and roadmap.
- Act as the Line of Business’ Security Champion
- Establish and enforce best practices, coding standards, and architectural guidelines across the development organization. Maintain up to date architectural vision.
- Ensure correct implementation of architectural concepts throughout product development.
- Act as the R&D product expert, understanding the product in terms of its requirements, purpose and need in the market
- Interface with R&D Groups (including Product Managers), Customer Support and Services
What you’ll need:
- BSc. degree or higher from known university
- Experience as software architect (at least 5 years) and as a software engineer (at least 8 years)
- Practical experience/knowledge in software architecture for distributed large scale enterprise applications on top of AWS
- Significant experience in Java, Spring/Boot.
- Proven experience in operating within a global environment
- Ability to take into account the broader picture while still diving into details.
- Demonstrated ability to adapt to new technologies and learn quickly
- Familiar with Scrum/Agile development methodology
- Excellent presentation skills
- Strong analytical skills
- Fluent English
Would be very NICE if you have:
- Experience in NodeJS, TypeScript.
- Data warehouse
#LI-Hybrid
About NICE
NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NICE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.
Known as an innovation powerhouse that excels in AI, cloud and digital, NICE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.
NICE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.
