At Lyft, our mission is to improve people’s lives with the world’s best transportation. To do this, we start with our own community by creating an open, inclusive, and diverse organization.
Lyft is looking for a Senior Strategic Partner Manager to support and lead a team in launching, managing, and scaling key partnerships for Lyft in support of our Rideshare line of business. These partnerships spread across a number of verticals and product areas with a focus on Lyft’s Riders through our Travel, Pay, and Rewards partners. Reporting to the Director of Rideshare Business Development, you will be a leader on a team that accelerates growth and drives revenue for the largest line of business. You are passionate about consumer technology, business strategy, building new opportunities, and growing relationships, and will be on the leading edge of helping to shape Lyft’s strategic priorities and the future of transportation. While your main role will be to lead, manage, and mentor a team of Partner Managers, you may also be required to manage partners of your own.
Responsibilities:
- Lead a team of partner managers in launching, managing, and growing strategic partners to align with and exceed Lyft’s company objectives, product priorities and key business metrics
- Hire, onboard, and mentor new and existing members of your team
- Work closely with your manager to identify net new partnership opportunities
- Read contracts and work with legal, product, and other cross-functional stakeholders to renew current partners and bring on net new ones
- Leverage data and insights to drive strategy recommendations and partner initiatives for your team
- Build and share learnings and best practices across the team based on partner performance and effectiveness
- Support the team in scaling partnership programs that drive incremental rides, bookings, market share, preference, and membership growth
- Develop and maintain cross functional relationships across the company, partnering independently and proactively with Product, Legal, Marketing, FP&A, Science and other key internal partners to drive the team’s initiatives forward
- Act as the day to day liaison between Lyft and your partner organizations; support your team’s partners by joining calls as needed
- Work with your team to own all financial and analytics reporting for your strategic segments, participating in regular business reviews with leadership and stakeholders
- Drive quarterly business reviews with partners to evaluate partner health and discuss upcoming opportunities and work with leadership to ensure they are aligned to Lyft goals
- Represent partners internally and Lyft externally with partners’ management teams and at industry events
Experience & Skills:
- 6+ years of business development, partner management, strategy and/or program management experience
- 3+ years of managing high performing teams
- Strong understanding and interest in Lyft’s products and competitive landscape
- Experience with 2-sided marketplaces
- High degree of comfort working with product and technical teams. Technical knowledge of product integrations a plus
- Highly analytical, strategic thinker and data driven, but also a creative problem solver
- Ability to make thoughtful, actionable recommendations under minimal structure, and quickly build consensus with internal and external stakeholders
- Collegial, high energy, and persistent personality, and excellent interpersonal and presentation skills
- Great sense of humor
Benefits:
- Great medical, dental, and vision insurance options
- Mental health benefits
- Family building benefits
- In addition to 12 observed holidays, salaried team members have unlimited paid time off, hourly team members have 15 days paid time off
- 401(k) plan to help save for your future
- 18 weeks of paid parental leave. Biological, adoptive, and foster parents are all eligible
- Pre-tax commuter benefits
- Lyft Pink - Lyft team members get an exclusive opportunity to test new benefits of our Ridership Program
Lyft is an equal opportunity/affirmative action employer committed to an inclusive and diverse workplace. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by law. We also consider qualified applicants with criminal histories consistent with applicable federal, state and local law.
This role will be in-office on a hybrid schedule — Team Members will be expected to work in the office 3 days per week on Mondays, Thursdays and a team-specific third day. Additionally, hybrid roles have the flexibility to work from anywhere for up to 4 weeks per year.
The expected base pay range for this position in the San Francisco area is $156,375 - $173,750. Salary ranges are dependent on a variety of factors, including qualifications, experience and geographic location. Range is not inclusive of potential equity offering, bonus or benefits. Your recruiter can share more information about the salary range specific to your working location and other factors during the hiring process.
