Michigan Kenworth is seeking an Account Executive to join their Truck Sales team at the Metro Detroit Location! Responsibilities include meeting or exceeding goals for profit margin, unit sales, and market share for new and used light, medium and heavy duty trucks. This is a great opportunity to join a growing and successful dealer group.
Responsibilities:
Meet or exceed goals for profit margin, unit sales and market share for new and used light, medium and heavy duty trucks
Cultivate assigned customer territories and accounts
The Account Executive Conquest and grow new accounts
Maintain a high level of customer satisfaction among all assigned accounts
Maintain thorough knowledge of all products and services sold by the company
Primary Duties:
Call on all assigned accounts as scheduled and file complete and timely call reports
Maintain current data for customer profiles in company databases
Successfully complete product and sales training courses as assigned
Develop and maintain full working knowledge of all company systems, procedures, and policies
Facilitate resolution of customer satisfaction issues including coordination and follow up with other departments and branches
Work assigned floor days to maximize retail sales opportunities
File complete and timely UPs reports on all walk-in and call-in sales prospects contacted
Facilitate timely deliveries of customer units
Promote sales of finance and insurance services related to truck sales transactions
Associate's degree (AA) or comparable work experience; Bachelors Degree preferred
Three to five years heavy duty truck sales or related experience
Valid Commercial Drivers License (CDL)
Ability to read and interpret truck specification lists and various other technical bulletins
Ability to demonstrate or display extensive product knowledge to customer and staff to assist with purchase decisions
Must be highly organized, detail oriented and results driven
Ability to prioritize and handle numerous tasks simultaneously
Ability to work well under pressure while assisting a wide variety of customers and fostering relationships with key industry contacts
Effective written and oral communication skills
Effective computer, mathematical and customer service skills
Ability to bend, kneel, stoop and lift/move up to 50 lbs. on a regular basis
Ability to work 8 - 10 hour days, including overtime hours as needed
Ability to work outdoors and in an environment with occasional exposure to weather elements