What we do at Cyera
Cyera is reshaping the reality of cloud data security. Backed by the world’s leading cyber investors and led by a solid and dynamic team of technical and industry experts, Cyera is scaling fast and gaining incredible market traction.
Almost every company in the world today is using cloud services (AWS, GCP, Azure), but companies struggle in understanding what data they are storing and where. This is where Cyera comes in!
Cyera scans entire customer environments in minutes and provides immediate insights into what cloud assets exist, the data they hold, and alerts if sensitive data is exposed. Our service lets IT security teams actually locate and remediate data exposure issues, so to eliminate the next big data leak.
We see an overwhelming amount of demand for Cyera's solution and we're growing our engineering department to meet that need. If you’re up to tackle problems of massive scale (literally), come join the team!
As a Senior Backend Engineer
You will be working with tons of data! Our customers store Petabytes of cloud assets, and we’ll want you to:
- Work with the latest cloud services to fetch the right information
- Research and find innovative ways to process big data into insights
- Always optimize! Be very mindful of resources - costs and runtime
You will design and own new product features:
- Work with PMs to finalize product requirements and scope
- Work with data scientists to optimize their models for massive-scale in production
- Think 80/20 - we’re a lean startup and time is crucial. Only develop what brings value
You will put our customers’ needs first:
- Locate bottlenecks in our pipeline and help fix them
- Automate and orchestrate our processes to make them more efficient
- Always improve our production monitoring and visibility to handle issues quickly
Our areas of expertise are:
Databases of every kind | Cloud technologies - AWS, GCP, Azure | Virtual Machines and computing | Cloud security & Identity management | data security | Performance and cost optimization
The tools and services we use across Cyera are:
Typescript | NodeJS | NestJS | K8s| Kafka | TypeORM | Jest | Microservices
Please apply if your experience is close but doesn’t fulfill all requirements. Cyera is building a diverse and inclusive company, and we’re hiring Cyerans with different backgrounds, perspectives, and experiences.
Come join the company reinventing data security, empowering businesses to realize the full potential of their data. As the leading data security platform purpose-built for the cloud era, Cyera’s mission is to reinvent how businesses secure data, enable agile collaboration, and boldly pursue new business opportunities. Trusted by security teams at leading global businesses, our team is proving that data security is the next big thing in cyber. Backed by the world’s leading investors and working with a large and growing list of Fortune 1000 companies, we are looking for world-class talent to join us as we usher in the new era of data security.
We are searching for a highly skilled Customer Success Engineer to play a key role in optimizing our customers' utilization and return on investment in Cyera. This position offers an exciting chance to join a thriving organization and contribute to the forefront of data security, making a significant impact on the protection of data for numerous global enterprises. As part of this role, you can expect to travel between 25-50% annually, enabling you to engage directly with clients and enhance their overall experience.
As a Customer Success Engineer, you will play a crucial role in ensuring customer satisfaction and success by:
- Serving as the primary technical expert on the Cyera Platform, demonstrating in-depth knowledge and expertise.
- Establishing yourself as a trusted advisor to customers at all levels, from practitioners to executives.
- Driving customer adoption through effective onboarding and training processes.
- Gaining a deep understanding of customers' requirements, challenges, and desired business outcomes, and then designing and delivering customized use cases that align with their goals using a consultative approach.
- Proactively ensuring that customers are realizing the full value of their investment and maximizing their return on investment by consistently driving sustained adoption of Cyera's platform. You will act as the leader for ongoing engagement and expansion, helping customers achieve their business and technology objectives.
- Proactively identifying and resolving any obstacles or blockers that may impede customer success, collaborating with peers to address them promptly.
- Advocating for the customer's voice and feedback, actively influencing Cyera's roadmap and product development.
- Utilizing self-paced training resources to support customer education and promote knowledge growth throughout their journey.
- Troubleshooting and resolving technical issues impacting customers, ensuring smooth operation and seamless experiences.
- Monitoring and reporting on the overall well-being of customers, tracking key health and usage indicators.
- Collaborating with customers to develop joint success plans.
- Documenting and sharing best practices both internally and externally to foster knowledge sharing and continuous improvement.
- Mentoring other team members, sharing your expertise and assisting in their professional development.
- Participating in the interview process to help identify and onboard talented individuals to the team.
- Conducting Quarterly Business Reviews with customers, evaluating progress, and identifying areas for further improvement and collaboration.
- Associates degree or equivalent experience required. Bachelor’s degree in Computer Science or similar experience a plus
- 12 years experience in Strong project management skills, enabling you to effectively plan, organize, and execute multiple projects simultaneously while maintaining a strong attention to detail
- A self-starter who thrives in an ambiguous, fast-paced, and deadline-oriented startup environment.
- A results-oriented mindset, with a proven track record of driving revenue growth, ensuring customer satisfaction, promoting feature adoption, and maximizing customer retention.
- Prior experience collaborating with Development teams.
- Proficiency in SQL, scripting languages (e.g., Python or equivalent), and hands-on experience with cloud environments.
- 3+ years of hands-on experience with data technologies and cloud technologies, including databases, cloud infrastructure and basic administration (e.g., cloud networking, data and compute assets, IAM and permissions, etc,)
- Experience with programming or scripting languages and familiarity with APIs and web services
- Demonstrated expertise in DLP (Data Loss Prevention), Data Privacy/Protection, DSPM/CSPM (Cloud Security Posture Management), SIEM (Security Information and Event Management), or vulnerability management with hands-on experience preferred.
- Prior experience working in a software company in a technical customer-facing role is essential.
- Demonstrated track record of owning customer relationships, including onboarding, renewal, and expansion.
- A self-motivated, proactive, and innovative team player who consistently strives to inspire customer loyalty.
- Excellent interpersonal and customer relations skills, particularly when it comes to building and nurturing strategic relationships.
- A clear and concise verbal and written communicator, capable of conveying complex information effectively.
- Proficiency in leading both executive meetings and technical workshops, demonstrating confidence and expertise.
- Ability to work autonomously, tackling even the most intricate challenges, and successfully completing tasks that may lack comprehensive documentation. They will actively participate in projects aligned with their current skill set, seeking assistance primarily for more complex initiatives or issues.
Please apply if your experience is close but doesn’t fulfill all requirements. Cyera is building a particular company, and we’re hiring Cyerans with different backgrounds, perspectives, and experiences.
Come join the company reinventing data security, empowering businesses to realize the full potential of their data. As the leading data security platform purpose-built for the cloud era, Cyera’s mission is to reinvent how businesses secure data, enable agile collaboration, and boldly pursue new business opportunities. Trusted by security teams at leading global businesses, our team is proving that data security is the next big thing in cyber. Backed by the world’s leading investors and working with a large and growing list of Fortune 1000 companies, we are looking for world-class talent to join us as we usher in the new era of data security.
We are searching for a highly skilled Customer Success Engineer to play a key role in optimizing our customers' utilization and return on investment in Cyera. This position offers an exciting chance to join a thriving organization and contribute to the forefront of data security, making a significant impact on the protection of data for numerous global enterprises. As part of this role, you can expect to travel between 25-50% annually, enabling you to engage directly with clients and enhance their overall experience.
As a Customer Success Engineer, you will play a crucial role in ensuring customer satisfaction and success by:
- Serving as the primary technical expert on the Cyera Platform, demonstrating in-depth knowledge and expertise.
- Establishing yourself as a trusted advisor to customers at all levels, from practitioners to executives.
- Driving customer adoption through effective onboarding and training processes.
- Gaining a deep understanding of customers' requirements, challenges, and desired business outcomes, and then designing and delivering customized use cases that align with their goals using a consultative approach.
- Proactively ensuring that customers are realizing the full value of their investment and maximizing their return on investment by consistently driving sustained adoption of Cyera's platform. You will act as the leader for ongoing engagement and expansion, helping customers achieve their business and technology objectives.
- Proactively identifying and resolving any obstacles or blockers that may impede customer success, collaborating with peers to address them promptly.
- Advocating for the customer's voice and feedback, actively influencing Cyera's roadmap and product development.
- Utilizing self-paced training resources to support customer education and promote knowledge growth throughout their journey.
- Troubleshooting and resolving technical issues impacting customers, ensuring smooth operation and seamless experiences.
- Monitoring and reporting on the overall well-being of customers, tracking key health and usage indicators.
- Collaborating with customers to develop joint success plans.
- Documenting and sharing best practices both internally and externally to foster knowledge sharing and continuous improvement.
- Mentoring other team members, sharing your expertise and assisting in their professional development.
- Participating in the interview process to help identify and onboard talented individuals to the team.
- Conducting Quarterly Business Reviews with customers, evaluating progress, and identifying areas for further improvement and collaboration.
- Associates degree or equivalent experience required. Bachelor’s degree in Computer Science or similar experience a plus
- 12 years experience in Strong project management skills, enabling you to effectively plan, organize, and execute multiple projects simultaneously while maintaining a strong attention to detail
- A self-starter who thrives in an ambiguous, fast-paced, and deadline-oriented startup environment.
- A results-oriented mindset, with a proven track record of driving revenue growth, ensuring customer satisfaction, promoting feature adoption, and maximizing customer retention.
- Prior experience collaborating with Development teams.
- Proficiency in SQL, scripting languages (e.g., Python or equivalent), and hands-on experience with cloud environments.
- 3+ years of hands-on experience with data technologies and cloud technologies, including databases, cloud infrastructure and basic administration (e.g., cloud networking, data and compute assets, IAM and permissions, etc,)
- Experience with programming or scripting languages and familiarity with APIs and web services
- Demonstrated expertise in DLP (Data Loss Prevention), Data Privacy/Protection, DSPM/CSPM (Cloud Security Posture Management), SIEM (Security Information and Event Management), or vulnerability management with hands-on experience preferred.
- Prior experience working in a software company in a technical customer-facing role is essential.
- Demonstrated track record of owning customer relationships, including onboarding, renewal, and expansion.
- A self-motivated, proactive, and innovative team player who consistently strives to inspire customer loyalty.
- Excellent interpersonal and customer relations skills, particularly when it comes to building and nurturing strategic relationships.
- A clear and concise verbal and written communicator, capable of conveying complex information effectively.
- Proficiency in leading both executive meetings and technical workshops, demonstrating confidence and expertise.
- Ability to work autonomously, tackling even the most intricate challenges, and successfully completing tasks that may lack comprehensive documentation. They will actively participate in projects aligned with their current skill set, seeking assistance primarily for more complex initiatives or issues.
Please apply if your experience is close but doesn’t fulfill all requirements. Cyera is building a particular company, and we’re hiring Cyerans with different backgrounds, perspectives, and experiences.
Come join the company reinventing data security, empowering businesses to realize the full potential of their data. As the leading data security platform purpose-built for the cloud era, Cyera’s mission is to reinvent how businesses secure data, enable agile collaboration, and boldly pursue new business opportunities. Trusted by security teams at leading global businesses, our team is proving that data security is the next big thing in cyber. Backed by the world’s leading investors and working with a large and growing list of Fortune 1000 companies, we are looking for world-class talent to join us as we usher in the new era of data security.
We are searching for a highly skilled Customer Success Engineer to play a key role in optimizing our customers' utilization and return on investment in Cyera. This position offers an exciting chance to join a thriving organization and contribute to the forefront of data security, making a significant impact on the protection of data for numerous global enterprises. As part of this role, you can expect to travel between 25-50% annually, enabling you to engage directly with clients and enhance their overall experience.
As a Customer Success Engineer, you will play a crucial role in ensuring customer satisfaction and success by:
- Serving as the primary technical expert on the Cyera Platform, demonstrating in-depth knowledge and expertise.
- Establishing yourself as a trusted advisor to customers at all levels, from practitioners to executives.
- Driving customer adoption through effective onboarding and training processes.
- Gaining a deep understanding of customers' requirements, challenges, and desired business outcomes, and then designing and delivering customized use cases that align with their goals using a consultative approach.
- Proactively ensuring that customers are realizing the full value of their investment and maximizing their return on investment by consistently driving sustained adoption of Cyera's platform. You will act as the leader for ongoing engagement and expansion, helping customers achieve their business and technology objectives.
- Proactively identifying and resolving any obstacles or blockers that may impede customer success, collaborating with peers to address them promptly.
- Advocating for the customer's voice and feedback, actively influencing Cyera's roadmap and product development.
- Utilizing self-paced training resources to support customer education and promote knowledge growth throughout their journey.
- Troubleshooting and resolving technical issues impacting customers, ensuring smooth operation and seamless experiences.
- Monitoring and reporting on the overall well-being of customers, tracking key health and usage indicators.
- Collaborating with customers to develop joint success plans.
- Documenting and sharing best practices both internally and externally to foster knowledge sharing and continuous improvement.
- Mentoring other team members, sharing your expertise and assisting in their professional development.
- Participating in the interview process to help identify and onboard talented individuals to the team.
- Conducting Quarterly Business Reviews with customers, evaluating progress, and identifying areas for further improvement and collaboration.
- Associates degree or equivalent experience required. Bachelor’s degree in Computer Science or similar experience a plus
- 12 years experience in Strong project management skills, enabling you to effectively plan, organize, and execute multiple projects simultaneously while maintaining a strong attention to detail
- A self-starter who thrives in an ambiguous, fast-paced, and deadline-oriented startup environment.
- A results-oriented mindset, with a proven track record of driving revenue growth, ensuring customer satisfaction, promoting feature adoption, and maximizing customer retention.
- Prior experience collaborating with Development teams.
- Proficiency in SQL, scripting languages (e.g., Python or equivalent), and hands-on experience with cloud environments.
- 3+ years of hands-on experience with data technologies and cloud technologies, including databases, cloud infrastructure and basic administration (e.g., cloud networking, data and compute assets, IAM and permissions, etc,)
- Experience with programming or scripting languages and familiarity with APIs and web services
- Demonstrated expertise in DLP (Data Loss Prevention), Data Privacy/Protection, DSPM/CSPM (Cloud Security Posture Management), SIEM (Security Information and Event Management), or vulnerability management with hands-on experience preferred.
- Prior experience working in a software company in a technical customer-facing role is essential.
- Demonstrated track record of owning customer relationships, including onboarding, renewal, and expansion.
- A self-motivated, proactive, and innovative team player who consistently strives to inspire customer loyalty.
- Excellent interpersonal and customer relations skills, particularly when it comes to building and nurturing strategic relationships.
- A clear and concise verbal and written communicator, capable of conveying complex information effectively.
- Proficiency in leading both executive meetings and technical workshops, demonstrating confidence and expertise.
- Ability to work autonomously, tackling even the most intricate challenges, and successfully completing tasks that may lack comprehensive documentation. They will actively participate in projects aligned with their current skill set, seeking assistance primarily for more complex initiatives or issues.
Benefits - Why Cyera?
- This position has a range between $220K to $240K OTE. Base salary will be based on your skills, qualifications, experience, and location.
- Ability to work remotely, with office setup reimbursement
- Unlimited PTO
- Paid holidays and sick time
- Health, vision, and dental insurance
- Life, short and long-term disability insurance
- 401(k)
Please apply if your experience is close but doesn’t fulfill all requirements. Cyera is building a particular company, and we’re hiring Cyerans with different backgrounds, perspectives, and experiences.
