As every company grows, so does its potential risks. Without a solid foundation, it can be difficult to foresee and manage potential threats. At TrueNorth, our Risk Management Division focuses on helping companies and individuals with assessing and limiting risks, as well as financial protection & maximization. When it comes to managing risk, a secure foundation begins with a thoughtful, well-planned strategy. Do you enjoy being part of a fast-paced team? Are you a self-starter that enjoys multitasking? TrueNorth Companies is looking for Account Manager to join our team in Cedar Rapids, IA. For the right candidate, we would also consider someone based out of one of our following office locations: West Des Moines, IA or Denver, CO.

What You’ll Do:

The Account Manager’s job is to perform duties and maintain quality service which supports Risk Management accounts; including clients, insurance companies, and producers.

Essential Job Functions & Responsibilities

Accurately manage client accounts and ensure all deadlines are met
Assist producer in marketing and placing new business and/or renewal business
Prepare renewals of insurance and maintain process per workflows
Meet with producer and service teams to ensure service levels are being met
Communicate and partner with insurance companies to ensure we are meeting on the client expectations
Seek opportunities and take steps to increase knowledge of industry, regulatory requirements, tools and resources available to assist clients
Collect and report information and generate stewardship reports
Answer questions from producer and the service teams regarding accounts
Communicate with clients on all required manners and answer questions regarding their policies and/or services provided by TrueNorth
Build and maintain strong, long-lasting relationships with clients, both internal and external
Build and maintain strong carrier relationships; handle carrier advocacy responsibilities
Travel or visit insurance companies and/or clients, when necessary
Increase insurance knowledge as measured by attendance at continuing education, attaining or updating designations, and participation in other agency training offerings
Maintain confidentiality of client and company information

Education, Experience, and Skills

High School diploma or GED required College level business courses preferred
Minimum 5 years work experience in the insurance industry required
Experience in commercial insurance
P&C Insurance licenses required or ability to obtain within 90 days of employment; maintain annually
Proficient in Microsoft Word, Excel, Outlook, and able to quickly learn and utilize other computer applications
Strong organizational and time management skills
Extremely accurate and detail-oriented
Knowledge of insurance terms and documents
Ability to analyze and interpret insurance data
Strong and professional verbal and written communication skills
Strong problem-solving skills
Understand and maintain fiduciary responsibility for company, client, and producer

What TrueNorth Offers

TrueNorth offers a lineup of excellent benefits to all full-time employees, including:

Annual Bonus
Medical, Dental, Vision
401k with company contributions after six (6) months
Responsible Time Off and 11 Paid Holidays
Company paid Life and Disability coverage
Volunteer Time Off and Donation Match Program
Tuition Reimbursement, Employee Assistance Program (EAP) and an Employee Wellness Program with great incentives.

Why should you join TrueNorth?

We are a company focused on developing our people and growing the business. We offer a competitive

benefit package, wellbeing programs and incentives, and a positive work culture.

TrueNorth is honored to be recognized by Inc 5000's as a Fastest Growing Company!

Click here to view a video about TrueNorth's Core Values & what they mean to us.

TrueNorth makes all employment-related decisions on the basis of

qualifications, merit, and business need, and does not discriminate against any applicant on the basis of

race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status,

disability, ancestry, marital status, veteran status, medical condition or any other category protected local, state or federal laws.

Join us!

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