Description:

Work as part of a cross-functional project team responsible for the delivery of Interactive Response Technology (IRT) for randomization and drug supply management in clinical trials
Support the Services Delivery project team in:
Liaising with the client to discuss requirements, handle issues, provide status updates, and answer questions
Designing the IRT solution to meet the study requirements based on the clinical protocol, Suvoda proposal and discussions with the client
Accurately and completely documenting all requirements and participating in internal and external specification review meetings
Assisting with client review meetings of IRT specifications and supporting documents, making any required updates
Managing project schedules and scope, tracking all internal and client tasks required to meet project milestones
Managing the cross-functional project team’s schedule and task assignments
Assisting with creating the UAT plan, developing test scripts, coordinating data setup, and providing client support for client UAT
Providing protocol-specific support to the client and support team after go-live
Ensure client satisfaction throughout the project build and maintenance phase, working with Suvoda management, the Suvoda product team, and business development as needed
Provide system training to end-users using in-person meetings, web meetings, and user manuals
Provide telephone and email support to system users globally
Travel to client sites to attend meetings and conduct user training sessions
Perform other related duties as required

Requirements:

Bachelor's degree required (in life sciences or computer science preferred)
Interpersonal and communication skills
Time management and organizational skills
Analytical thinking ability
Creative problem-solving ability
Attention to detail

Benefits:

Suvoda

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