THE ROLE 📝

Architecture & Operational Engineering business area is responsible for running Form3 services in both a reliable and cost-efficient manner. We are a multi-disciplinary team that encompasses SRE (Site Reliability Engineering), Incident Management, Change Management and Software Supply Chain (build/release pipelines) teams. We are supported by experienced Staff Engineers specialising in observability, performance tuning and chaos engineering. This positions us to implement cross cutting initiatives that aim to improve development experience of wider engineering.

In this role you will work closely with the technical teams at Form3, running workshops and defining initiatives, roadmaps and milestones. You'll need to use your exceptional communication skills to deliver technical content to promote our DX tooling and services, engaging the wider engineering group.

WE’RE LOOKING FOR 🔍

Technical or engineering background (micro-service architecture, software development lifecycle, CI/CD pipelines, etc.) with at least 5+ years of experience in either technical product or project/programme manager role.
Understanding of SRE discipline and practices (SLOs/SLAs, incident management, chaos engineering, change management).
Ability to shape, manage and communicate teams’ roadmaps and vision.
Clear and engaging communicator who can promote and advocate DX tooling and services to wider engineering through tech-talks, presentations, etc.
Experience facilitating workshops for technical audiences.
Ability to clearly define and communicate initiatives, roadmaps and milestones.
Knowledge of establishing KPIs/OKRs and reporting on their progress.
Understanding of observability domain and tooling (business metrics, tracing, logging).
Experience of building and managing technical products, particularly for internal users.

THE TEAM 👥

Architecture & Operational Engineering business area consists out of multi-functional teams like SRE (Site Reliability Engineering), incident management, observability, and software supply chain, all working together. This setup, combined with the support of three staff engineers, positions us strongly to address cross-cutting concerns that span multiple areas, such as performance optimisations, chaos engineering, cost control, etc.

To summarise, by bringing together diverse expertise, we can effectively collaborate and run our platform reliably, ensuring seamless operation and fast incident resolution. The vast majority of team are located in Europe, with some colleagues based in Canada, meaning you’ll always have somebody to collaborate with regardless of your timezone.

INTERVIEW PROCESS ✍️

Stage 1: Screening call with Talent Team

Stage 2: Take home exercise

Stage 3: Presentation and interview

We always aim to stick to the above process, however there may be occasions when an additional interview stage is needed for us to be sure we’re hiring the right person!

HIRING LOCATIONS 📍

We are able to accept applications from the following countries; Germany, Netherlands, Spain, Portugal & UK

ABOUT FORM3 💭

Revolutionising the world of payments with our cutting-edge technology and innovative solutions. For more information about life at Form3 check out the following pages:

What we do | Life at Form3 | Benefits | Flexa-verified employer | Podcasts

OUR DEI&B COMMITMENT

We hire talented people from a variety of backgrounds and experiences and are committed to a work environment based on diversity, open-mindedness and curiosity. We’re united by our company values (we even created them together!) and we celebrate our unique differences.

Our employee lifecycle processes are designed to embrace equal opportunity and prevent discrimination against our people regardless of personal characteristics. It is our strong belief that the more inclusive and belonging we are as a business, the better our work will be.

As an inclusive employer, we guarantee to interview all neurodiverse and physically disabled applicants who meet the minimum criteria for this role. We also encourage candidates to notify us of any reasonable adjustments that may be required during the recruitment process. This includes providing job adverts in alternative, accessible formats or adjustments required at interview stage.

If you consider yourself to be neurodiverse or physically disabled under the UN definition of disability and would like to be considered under this scheme and/or require any reasonable adjustments please let us know by sending an email to careers@form3.tech clearly stating your consent for us to process this data.

For more information please refer to our Recruitment Data Policy.

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