Job Description

We are currently looking to fill a part-time remote Administrative Dispatcher position with a company who handles language interpretation and translation services.

As a Dispatcher for Language Interpreters/Translators, you will be responsible for coordinating service calls, scheduling service requests, and ensuring timely resolution of client issues.

This position is part-time to start, but could lead to full time within 90 days.

Hours: Monday-Friday 12p-5p with occasional morning hours work required

Pay: $17-$20/hr DOE

Job Duties and Responsibilities:

Receive service requests from clients and assess the nature and urgency of the issue
Coordinate and assign service interpreters/translators based on the client need
Maintain accurate records of service calls, interpreters/translator’s assignments, and work orders
Communicate effectively with clients to provide updates on job status and estimated completion times
Collaborate with other departments to prioritize and schedule service calls based on client needs and interpreters/translator’s availability, qualifications, payments, language requested, etc.
Handle escalated situations with professionalism and ensure resolution to customer satisfaction
Provide administrative support as needed, including data entry, filing, and generating reports.
Prioritize requests from Clients in work-flow

Requirements:

Proven experience working as an administrative scheduler and office support professional
Excellent communication and interpersonal skills
Ability to multitask and prioritize in a fast-paced environment
Strong organizational skills with keen attention to detail
Proficiency in using computer software and systems for scheduling and communication (Emails; Word applications, etc.)
Ability to work independently and as part of a team
Demonstrated ability to remain calm and composed under pressure
Must be able to answer phone from home, professional work environment
Must have a computer and high speed internet access
Available to attend some in person meetings (Oklahoma)

Bonus skills:

Proficiency with scheduling software programs (ex: Aqua Schedules or similar)
Understanding of the Judicial System process

Company Description

Our services are designed to save time, improve outcomes and drive bottom-line results. Our approach is based on relationships – we learn everything we can about your business to make effective recommendations, tailored for your unique business needs.

We specialize in applying a headhunters approach to each individual opening that is specific to your company. We are committed to maintaining the highest level of professionalism while giving personalized service so that when our clients “go fishing”; they always land the best fish!

Through our contract-to-hire solution option, you can significantly reduce hiring risk for roles that are hard to fill – and hard to retain. We also provide direct hire solutions when you need a key player right away.

Company Description

Tulsa businesses need high-performance talent to succeed, and finding that talent isn’t always easy. When you need accurate, efficient and cost-effective staffing and recruiting solutions, you can rely on Barracuda Staffing.\r\n\r\nOur services are designed to save time, improve outcomes and drive bottom-line results. Our approach is based on relationships – we learn everything we can about your business to make effective recommendations, tailored for your unique business needs.\r\n\r\nWe specialize in applying a headhunters approach to each individual opening that is specific to your company. We are committed to maintaining the highest level of professionalism while giving personalized service so that when our clients “go fishing”; they always land the best fish! \r\n\r\nThrough our contract-to-hire solution option, you can significantly reduce hiring risk for roles that are hard to fill – and hard to retain. We also provide direct hire solutions when you need a key player right away.

Barracuda Staffing Inc.

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Administrative Dispatcher