What You’ll Be a Part Of:

ActionIQ is a leader in the massive and fast growing category of Customer Data Platforms (CDP). Our product brings order to Customer Experience (CX) chaos. ActionIQ’s CX Hub empowers everyone to be a CX champion by giving business teams the freedom to explore and take action on customer data, while helping technical teams regain control of where data lives and how it is used. We are backed by top-tier VCs Andreessen Horowitz, Sequoia Capital, and March Capital. Enterprise brands such as Autodesk, Bloomberg, Morgan Stanley, The Washington Post, Hertz, Atlassian and many more use our CX Hub to achieve growth through extraordinary customer experiences.

The Team You’ll Join:

Join the Cloud Engineering team at ActionIQ, a team that plays a pivotal role in managing the AWS infrastructure running our Customer Data Platform. As a Senior Cloud Engineer, you will contribute to the development, deployment, and optimization of our cloud infrastructure, ensuring the reliability and scalability of our services.

One year from now, you will have:

Implemented and optimized AWS infrastructure to enhance the functionality and performance of our Customer Data Platform.
Collaborated with cross-functional teams to align initiatives and drive improvements in our cloud infrastructure.
Successfully solved complex challenges related to the operation, feature set extension, and scalability of our platform.
Improved the quality and reliability of our cloud-based services, handling even more data and queries.

How You’ll Contribute:

Design, implement, and optimize AWS infrastructure, covering networking, compute, and storage components.
Utilize expertise in Kubernetes, with a focus on AWS EKS, to enhance container orchestration and management.
Work with technologies such as Kafka, Spark, and other tools relevant to our data platform.
Experience with Infrastructure as Code (IaC) using Terraform for efficient and scalable management of cloud resources.
Collaborate with software engineering teams to ensure seamless integration between software and cloud infrastructure.
Play a key role in the end-to-end lifecycle of projects, from design and development to testing, implementation, and post-implementation support.
Identify and manage risks, plan mitigations, and drive change management on cloud infrastructure projects.
Collaborate with cross-functional teams and stakeholders to gather requirements and define scope.
Drive continuous improvement in cloud infrastructure reliability, efficiency, and performance.

What You Bring:

Bachelor’s in Computer Science, Engineering, or a related field.
Software engineering background, with experience in designing, developing, and delivering technical solutions/platforms.
Extensive experience in cloud engineering, particularly on AWS infrastructure.
Proficiency in networking, compute, and storage components on AWS.
Strong experience with Kubernetes, especially AWS EKS.
Familiarity with Kafka, Spark, and at least one programming language. Willingness to learn Scala.
Hands-on experience with coding and scripting for infrastructure automation.
Proven ability to operate autonomously across multiple teams and demonstrate critical thinking.
Effective communication skills with technical and non-technical stakeholders.
Experience in analyzing, diagnosing, and problem-solving with large-scale distributed data and cloud-based platforms.
Track record of establishing work relationships across multi-disciplinary teams and partners in different time zones.

If you're interested in this exciting opportunity to contribute to our cloud infrastructure and play a key role in shaping the future of our Customer Data Platform, we'd love to hear from you! Our work is broad and complex in nature - please don't rule yourself out if you do not meet every requirement.Apply now and be a part of our dynamic team at ActionIQ.

Compensation:

Our compensation package includes base salary, stock options, and the great benefits shown below. The salary range for this role is: $185,000 - $210,000

Benefits & Perks Preview:

Stay Happy and Healthy: Enjoy leading Medical, Dental and Vision benefits, 401k, FSA, Commuter Benefits, Gym Reimbursement, flexible PTO and 12-weeks paid parental leave
Accelerate Your Career: Opportunities to explore, enhance, and expand your skill set through conferences, workshops, and access to Udemy learning courses.
Enjoy the View: We have a beautiful office in NYC right on Madison Square Park, and local employees come into the office on a hybrid schedule, three days a week (M, W, Th) #LI-Hybrid. Office perks include catered lunches, a stocked kitchen with beverages and snacks, and monthly social hours.
Join a Community: Work with a fun, inclusive, and smart team of people as we build a New York City based enterprise software company.
For additional information about all of our benefit offerings, check out our Careers page.

Learn from your future colleagues:

Learn more about the next chapter for us, our customers and the future of customer experience here.
To find out more about our people and Life At AIQ, be sure to visit our Medium Tech and Life blogs.

Your Interview Journey:

Check out this guide for an overview of our interview process.

ActionIQ is committed to building an inclusive, equitable, and diverse organization. We embrace equal opportunities for all applicants and want to foster a culture of belonging for our employees. We recognize and appreciate that the more inclusive we are, the better we will function as a team. AIQ welcomes applicants of any race, color, ancestry, religion, sex, national origin, gender identity, gender expression, age, marital or family status, disability, military veteran status, and any other status or background.

ActionIQ

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